Lenovo — After sales service and product quality

Address:

Kozhikode, Kerala

My phone is Lenovo A369i after four month it started switching off automatically. When i took it a Authorized service center Mobile Lab C/o HCL Care they kept my phone for two days and said the problem is with the battery and they have requested for the battery it will take 10 working days to replace the battery. Its been 20 days my battery is not been replaced till date. whenever i call the service center they make an excuse that they have not received the stock. I am not able use my phone as it gets switched off. i have also requested them to buy the battery locally and change it as i need my phone at work but they rejected it out right. Its one of my worst experience of the after sale service and advice all not to buy Lenovo mobile phone.