[Resolved]  Lenovo — after selling Lenovo S890 product no service they said service is formality.

Address:

New Delhi, Delhi

Today, 7th time in a row submitted my phone for same issue in past 3 months most of time they took phone for 7 days but last time they took the phone for 25days. Same day when i reached to home the phone was not working. Every time basic problem remained in the phone with Added problems included when phone was give to me.Today i got the opportunity to talk to manager of service center, I asked "sir, can you please tell me when my phone will work you repair the phone 7 times with in 24 hours same problems were there in the phone again, i said that sir i am having breathing problems & i had to travel almost 100 km to reach to service center it took almost 4 to 5 hours, i have been to this service center for almost 15 times in past three months"then the manager replied saying that " jitni bar kharab hoga utni baar ana padega "i said this is not fair he didn't replied and went to cabinI got shocked by his statement i want to know why they are so harassing mei am getting mental pressure from my father and mother as well because i spent lot of rupee in having the phone and my neither primary nor secondary purpose of having this phone served .i sent more than 100 emails regarding service issue from service center to midhcare and [protected]@lenevo.com mr sudipto gosh no solution provided to me solution.Then i complained to ministry of telecommunication (govt. of india), Then midhcare comes with the solution do not complain take your complain back your phone will work fine i did that took phone but when i received phone it is having same problemno body in service center listen to you, they said our work is to submit phone if you have any issue call lenevo, I did they lied to me said they mailed to lenevoappropriate action will be taken i inform i sent 100 of mail no response they said now they sent mail i will get reply but i never received replyI spent thousand of rupee in calling you and in traveling, I am mentally and physically tortured at home and at your service centerSir i would like to tell you if there is no solution to this problem then Please tell me how can i take my life away from me so that i can get a sense of breatheI am very much annoyed & frustrated by your service i traveled a lot even i am ill because i don't have the other option so far, the biggest demerit of your service is no body listen to you no body answer your issue, their answer is "jitni baar kharab hoga utni bar ana hoga" i said "thik hi kab kiya tumne" theylaughed.Please give me the solutiongiving you the IMEI and my contact details, although sent details many time so some would contact from your team but nobody doeslast word please tell me what should i do now ? Still my phone is in their damn service center but nobody contacted me yet