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Lenovo Complaints & Reviews

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Updated: Feb 5, 2026
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Lenovo reviews & complaints page 221

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L
Leena Mohan
from Roha, Gujarat
Mar 17, 2008
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Dear Sir,
I hereby lodge my complain that my new year gift redemption was TATA SKY SATELLITE was couriered to me o/a dft. no. 0957/607216 dt.12.01.08 by your NOIDA centre.
By telephonic enquiry, I came to know that it was couriered to me as on 01.03.08 but astonishingly still it is undelivered to me and for the last 2 days calls at both telephone nos.4080804/ 4080830 are unattended by M/s CHANNEL TECHNOLOGIES.
Sorry for thanking you for non-delivery!
Aug 14, 2020
Complaint marked as Resolved 
dear sir,
i bought a lenovo laptop 6 months ago.
at that time summer carnival scheme was going on.
and the dealer promised me a 2 year warranty upgrade and a sports kit on behalf of company and i have not received the yet .
the redemption number which was given to me is RED[protected]
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    Arijit Bera
    from Durgapur, West Bengal
    Mar 14, 2008
    Resolved
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    after 10 month the cd combo drive is not work properly(cannot read any CD's & DVD's also).please do something as early possible.

    thanking you .

    Arijit Bera.
    Mob:-[protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    I have a problem of cd drive CD drive is not reading.
    i purchesd laptop 0679-A29 in 25 december 2007, before two months dvd writer not working .i goto lenovo service center phulbag in kanpur .i m dial on this no. [protected] many times that all time busy.and laptop not support service pack3. so please do something as early possible .


    thanking you
    yogesh kumar,
    Awadhpuri, kanpur(u.p.)
    batery back up naver gone over 2 hour as duration time is given by company. its give response between 1:45 to 2:00.

    thanks
    yogesh kumar
    kanpur
    Hello i purchase a lenov Dec 2008 Model name 2048 But its Combo reder reading only CD not DVD.


    Regard


    Arun
    Hello!!!

    I purchased a laptop on July 2007, model no - Y410 and its DVD is not responding.
    Kindly revert back as soon as possible with the price.

    Thanking with anticipation.

    Regards
    Dr. Palash Pratim Choudhury

    Lenovo — cd writer not working

    I had purchased lenovo laptop on 22/jan/2008..with in one year i had replaced cd writter 4 times.. it is not working properly. not more than one month it works after replacement...

    please help me
    do you have any receipt of these replacements???

    If yes, you can easily bring the guilty person/firm in front and get appropriate service.
    defently there is a problem in combo drive of lenovo Y410 series. I have purchased laptop in november 2007 and after 3 months combo drive stopped reading cds and dvds. I lodged complaint 2 months later and got it changed without any cost by lenovo. but again changed combo drive stopped reading disks after 3 months this time i missed to lodge a complaint within warrenty period so I have to suffer. Really its a under quality product. Now I want get it change but it has no point to pay lenovo for that as they are not using good quality components. can anybody suggest compatible combo drive for the same.



    Reagrds
    Akash

    Laptop DVD writer is not working

    I have purchased a lenovo Laptop before 6 month and is in warranty but now DVD writer is not working, please provide solution. Regards, Hemant [protected]
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      Subash
      from Pune, Maharashtra
      Mar 11, 2008
      Resolved
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      Sir,

      Yesterday I got the Tatasky box(receiver) with remote through Blue Dart Courier. When will I get the dish and cable to get the connection OR any person from Tatasky will give the dish and connect it? Please clarify me - Further do I need to pay any installation fee.

      Thanks

      Subash
      Aug 13, 2020
      Complaint marked as Resolved 
      Very true . same is the case with me. I am calling these people at channel technologies since last 3 months. because now i have thought to file a case against them in consumer forum. JUST THINK IF THEY HAVE 1000 apllications pending with draft of Rs. 750 pending . it means they are misusing customers money since last 3 months . Amount can be anything. Rs 7, 50, 000.00 is just for an instance.

      AND WE COSTUMERS ARE FOOLS IN PARADISE.
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        ramakant sahu
        from Bengaluru, Karnataka
        Mar 7, 2008
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        hello sir,
        i am ramakant sahu frm bangalore who purchased a lenovoy510 laptop in jan......after registering and sending the suitable documents long before stipulated time..... i didnt get any response of my status of the assured gift of tata sky connnection.......my redemption code is 5f9434f31419b......plz tell me the status and send me the gift as soon as possible ......plz contct me on[protected]......i expect a immmediate reply.......plz....
        Aug 13, 2020
        Complaint marked as Resolved 
        i am senthil from erode i purchased a lenovoy410 laptop my reference code is RED[protected] what is status and sent me as soon as possible.
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          S
          saurabh anand
          from New Delhi, Delhi
          Mar 4, 2008
          Resolved
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          in have purchased a lenovo 7761 3AQ laptop on 26/6/2007
          my dvdwriter is not working i hav locked my complain on 23/2/2008 in "RT Outsourcing Services Limited, B48A Nirala Nagar, Lucknow. But then are not taking any action against it and they are also putting parts of other customers complain to any other customer by changing the bar code....can u please provide me the telephone number of some head workers of lenovo company who are loking over to the customer satisfaction department so i can complain further for my laptop.

          thanks alot,
          saurabh anand,
          jankipuram,
          lucknow.
          Aug 13, 2020
          Complaint marked as Resolved 
          My Lenovo Laptop bag is damaged within Six Months Do we have policy of replacement like Compaq.
          Sir,

          I had purchase my Lenevo Y-500 Leptop at the month of october-2007, from your retailer Kishna Computers Bijay Nagar, Distt- Bilwara, Rajasthan .

          Form the beginning I faced the some soft were problem related with Window Wista Operating system like: Installation of AutoCAD, Some Graphics Card related problem, installation in Flash, Nikia PC suit etc. Some problem is rectify by retailer but mostly I faced AutoCAD related problems.
          Now before one I have a problem of DVD Writer means I could not able to write any CD or DVD, so that during one month (09.03.2008)my laptop sent to near Lenevo Trouble Shooter, Jaipur. Till now i could not get my laptop back. I also make a call to Jaipur to know current status of my laptop but I could not get any information also fece a bad behavior form them.

          I requested to you please may take action to rectify my problem.
          and Also give some service pack for Window Vista So that i can rectify software problem.

          Thanking you

          Yours faithfully
          Bharat Kumar Gaikwad
          Mining Engg.
          Hindustan Zinc Limited

          Address
          Qr No -2B -32
          P.O. -Hurda Pin-311022
          Dist: Bhilwara
          Rajasthan (India)
          my lenoovo laptop is not working
          and distributer says we cant help
          plz help me and give me idia where shud i contect
          I have lenovo 3000 Y410 (82Q) laptop with windows vista Home Premium.
          I purchased it on march 2008.
          now problem is that everytime I switch it on it's theme got change to windows classic.
          every time I have to change the theme to windows vista manually...I don't know what is the reason.
          I am within warrenty period...I am continuosly calling customer phone number but it is not working.
          either send a customer enginner to send a mail to me with some solution.

          yours sincerely
          harish Verma
          IIT Roorkee
          Hi Team,

          I want logged the Complaint regarding my Lenevo Desktop AJ 7.

          Kindly shear the Custmer care No As soon As posible.

          thank you

          Poonam Gautam
          MACHINE TYPE & MODEL
          Lenovo IdeaPad Y510G & 7758
          SERIAL NUMBER ABQ0024964
          MONITOR TYPE/SL#
          (IF IT IS A MONITOR PROBLEM)

          NAME OF THE CONTACT PERSON SARBANANDA PATRA

          PHONE NUMBER LAND LINE [protected]
          PHONE NUMBER ALTERNATE [protected]
          PHONE NUMNER MOBILE [protected]
          EMAIL ID [protected]@yahoo.co.in

          COMPLETE POSTAL ADDRESS WITH STATE Vill & P.O. – Junbedia,
          Dist. – Bankura,
          West Bengal – 722155.
          POSTAL CODE 722155

          NATURE OF PROBLEM
          Lots of scratch mark occurred on the monitor screen due to the sticker (Windows Vista, Centrino etc.) paste on the Laptop.
          REMARKS IF ANY : Please take the necessary action as soon as possible. I think it have some manufacturing problem. Please check it.
          hi

          I had purchase Lenevo IdeaPad Y510G T5450W52048160PiVCW3b775852Q,
          Model no-775852Q,
          Part Number-AB08022504,
          Serial Number-ABQ0045743,
          (1S)MT/Mod.Serial Number;7758-52Q ME-14612
          from E-MART FOR YOU PVT.LTD, PLOT NO. 104, SAHID NAGAR, BHUBANESWAR, ORISSA. After one month i faced some major problem with my Laptop. first thing the 'P' key in the keybord is very hard to press and the LID(the opener) is very loose and now it too hard to open the Laptop. For this reason now i don't open the laptop if i give force to open the laptop it may be break !!! your customer number is not working please help me. i am within the warrenty period. send a customer enggineer to solve it.
          my bluetooth and wi-fi is not working properly.I think there may be some hardware problem.can u suggest how to resolve the problem.
          sir,
          my lenovo laptop is displaying nothing on the screen.can u inform me plz, what is the problem and what is cost for repairment ?
          what is the cost of Model no. 8CQ laptop and configrution pls urgently required
          My required configrution is 160 GB hard disk, 4GB ram, 15" Screen, 1.83 Processor core 2 due, dvd writer, web camera and other general items.
          thanks

          sandeep sharma
          Sir,
          I Gopan.G.Nair is a user of lenovo laptop (Idea PadY[protected]Q, S/N.ABQ0051059, SL.NO.7758-44QME-17180).I have chosen this laptop because of companies reputation and also the classical features of this model mainly high configuration. It was purchased from your SANS INFOCARE (yours exclusive showroom) Palakkad on 07.07.08(inauguration day).

          Now I think it was a mistake that I have purchased this because it gives me mental agonies as well as loss in my business also. The main reason was the sticker in the keyboard panel was sticked in the screen as it makes the screen rubbish, as it makes the system an old model. Also the battery backup was very weak.

          Stating these reasons I have given complaint to Lenovo supporting centers and had a case id for the same (ID NO.[protected]). On 09.07.08 the laptop was given for repair at Gloria Service Center Palakkad. They take 20days for repair and have changed the LCD panel totally. There was no change occurred for the above reasons, also the screws in the side panel was bulged out after the repair. The camera was also not working properly and also the time taken for copying and saving a file is taking more time in regardance to other systems.

          At the time of the purchase an offer ‘MARCH MANIA’ is going on and I have registered in redemption offer (Redemption Code is E1AF1BD61023B) of Tata Sky connection has been received. A mail has been received to me to redeem a fee and it has also done. But up to today I haven’t received any prizes regarding to your offers.

          I here by make your kind attention towards this matter as early as possible to take an appropriate action for my problem
          early
          problem in laptop in key board
          Dear Sir,



          I am user of lenovo 7761-52q Y series, since i had purchased laptop in nov 07 my CD ROM giving me trouble like not COPYING Mp3 format or Cd format(NOT BURNING), for that i had already done complaint to lenova, they found my ROM is damage in few days and they had also replaced it.



          After few months ones again i am founding same problem with lenovo within buying laptop in just 8 months, i am still in warranty that not the issue but my motto was to know whether Lenovo making such a WORST laptops and there parts, so that customer get twise time this problem within purchase of only 8 mths.I also observed while sitting at service center at Lucknow office atleast 7 customers came with same problem.



          so please let me know where is the problem in LENOVO or ME to buying this product.



          regards

          Raj Hemdev

          [protected]

          Lucknow
          mine laptop's left speaker is not working properly...
          it's in warranty period...
          about one touch recovery mode
          i hve change the space in c drive more den provded by lenovo now one touch recovery is not working well
          i caled custome care but dey r saying dat we cant help u regardin dis so i hve called dat plz provide me dvd of vsta home basic
          but not any step has been taken by lenovo

          Lenovo/Laptop computer — Laptop is not working properly from the first day of purchase.

          Dear Sir,
          I have purchased Laptop MODEL: LenovoNB 3000 G430N 415228Q, seriol no.-MABRVPE from COMNET VISION [INDIA] PVT. LTD. from Nehru Place B-1, Aggarwal Bhawan, 35-36, New DElhi-19 on 6th november2008. Since after purchasing the laptop it was not working properly .The problem is that the WI-FI and battery charging are not working properly.I went to ur service centre at nehru place New Delhi on 3rd december2008 and summited my laptop for servicing. On 9th december2008 iget back my laptop from service centre but the problem is same.
          Dear Sir,


          I'm writing to let you know that I have purchased lenovo computer at earlier 23 Oct, 2008 from your dealer address following

          I.T.J Retails Pvt Ltd ( Contact Person -- Mr. Mannu Gupta )
          605, Ferozepur Road
          Near Nag pal Regency
          Ludhiana

          At that time of purchasing, Mr. Mannu committed that you can choose any two items free with actual price 30, 000/- of computer under this scheme and also will be delivered between 60 days. Although then we have choosen one UPS and another one any MP4 Player.

          But we haven't yet receive till date. We are irritating due to daily visit your this dealer office but Mr. Mannu is not hearing our views about this matter. I am not expecting any positive response from them.
          Please let me know that if any trouble will be come in our computer without UPS who will responsible for this. I would like to verify and for your kind knowledge that note the below information regarding my invoice.

          Invoice No. 1990
          Naveen Vij
          ID - RED [protected]

          Kindly send these items immediately on urgent basis and for other information require please contact me on below mobile number.
          I'm looking forward to hear from you.

          Thanks & Regards,

          Naveen Vij

          M[protected]

          Lenovo 7761-44Q — Various Problems with my model

          I am Shweta Borker from bhilai and my model.7761-44Q having serial no.MA-63ZOK that i have bought from Sri shyam computer A-46 dakshin gangotry akash ganga, Supel Bhilali disst. DURG(C.G.) is facing a problem of not reading the CD's n DVD's properly n efficiently and its battry is no more efficient now,
          Inspite of not being in Warranty Periods can u plz suggest me where to go and what to do for the efficient working of my model..
          I made a contact at the lenovo service centre here they told to drop ur problem here and gave the reference no.[protected]
          plz help me and tell me what to do now..
          Sir,
          My screen(Y400) has completely crashed. Only scratches are coming on the screen.the other parts are working since I found it allright when I connect it with another desktop through the dual port vga.
          please suggest how can I get my screen back in working condition.

          arindam roy
          sir
          i have a lenovo 3000 G400 and G410

          can i increase harddisk and ram its hard disk80gb ram512mb
          is it possible and how


          mob [protected]

          rajesh from manali H.P
          sir
          I have a lenovo y410 model. And I have encountered several problems in it. Whenever any window/program/Dialog Box opens it minimizes automatically. And I have lost my data. Once my hard disk was corrupted, That time I got it replaced but now several problems are coming out, I have been complaining for one month but I am not getting any solution for it. Now I am frustrated from your service I want my laptop in a good condition, and in proper working condition otherwise I am going to consumer court to sue you. Now I have given my laptop to your service center second time for the same problem.
          My reference No. is L98H017X
          My Mobile No. is [protected]
          my laptop s/n MP01FV2
          NOT WORK PROPERLY ADUPTAR


          RANJEET KUMAR
          C/O GOOD WILL SERVICE
          SAUTH WEST CORNER DIGHI TANK
          GAYA BIHAR
          830031
          PH [protected]
          my lenovo pc model no lenovo535525q s/n[protected]ql905753 wich is purchage malbo communication, bhadrak dist, orissa.
          so sir, i face hard disk & other problems my hard disk 320gb i purcgage it in studio purpose so now my work stop.please solve my pc queeckly.my mobail no-[protected].

          my camera is not working

          I am taken one laptop g50-70 without windows when I installed windows 8.1 when i try to open camera it shows manufaturing defect please contact for trubleshooting
          please cooperate me

          Voice problem

          My voice not going to next person but his voice clear listen to me
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            P
            pooja lisha
            from Mumbai, Maharashtra
            Mar 2, 2008
            Resolved
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            Resolved

            sir,
            i purchased a lenovo y410 series laptop.a gift offer was there ,i completed all the formalities n sent them draft also,,but i didnt get my gift yet.
            Aug 13, 2020
            Complaint marked as Resolved 
            sir,
            when i turn on my laptop, in which windows xp sp2 is loaded there is an error message occur
            which shows error in "c:windowssystem32removal.vbs"
            what should i do please reply me soon ?
            sir,
            when i turn on my laptop, in which windows xp sp2 is loaded there is an error message occur
            which shows error in "c:/windows/system32/removal.vbs"
            what should i do please reply me soon ?
            sir,
            I have purchased lenovo y500 77614EQ model (serial no:MA8KEM7)laptop from das enterprises (kharagpur, W.B). With reference to the advertisement, i got a conformation mail frm lenovo that i have won a cordless headphone.
            with necessary documents, DD for RS500 and Gift Redemption Code ( D958CB5D2572B) document, The Bar Coded product serial number (original) pasted on the cardboard packaging of my laptop, Copy of the laptop Purchase Invoice has been sent to channel technologies, noida on march 8 2008.
            but, till now i haven't received the gift yet.
            ********************************************************************************...
            confirmation mail sent by lenovo:
            [protected][protected]
            Dear Mr. Kumar,

            You have won - Philips Cordless Headphone

            Your Gift Redemption Code is D958CB5D2572B

            Your details with us are:
            Serial No. : MA8KEM7
            Type : 77614EQ
            Model : Lenovo 3000Y
            Address : Room No.:C-123, V.S.Hall of residence, IIT, Kharagpur
            State : West Bengal
            City : Kharagpur - 721302
            Phone : [protected]

            Please send the following 3 documents inorder to avail the offer to the required address (Given below).
            The printout of Redemption No. Confirmation.

            Copy of the Purchase Invoice. (The Customer to mention the redemption code on the invoice copy).

            The Bar Coded product serial number (original) pasted on the cardboard packaging of the Customer's Lenovo Product.

            In case the Customer wishes to avail the assured gifts, they will have to sent the Demand Draft of :-

            Rs 250 for assured gift of Mini Speakers
            Rs 500 for the Cordless Headphone
            Rs 750 for availing the Tata Sky satellite.
            Rs 500 for Philips MP3 Player
            Rs 500 for Motorola W 220 Mobile Phone
            Rs 350 for Philips Voip Headphone and Norton Anti nVirus
            drawn in favour of "Channel Technologies" payable at "Delhi" towards handling and processing charges.

            Last date of receiving the documents alongwith Demand Draft is March 31st, 2008. Only entries complete in all respects will be considered
            REDEMPTION CELL ADDRESS
            Lenovo Desk, Channel Technologies,
            A - 74, Sector 2, Noida - 201301
            Phones: +[protected]/4080830,
            Fax: +[protected]

            Your gift will be mailed out to you at the above address subject to verification. Please keep a copy of this e-mail for future reference. Happy computing!

            Thanks,
            Lenovo Team
            ********************************************************************************...

            please kindly look into the matter and i hope u could deliver the gift as soon as possible.
            thanking u.

            details:
            Gift Redemption Code is D958CB5D2572B
            Serial No. : MA8KEM7
            Type : 77614EQ
            Model : Lenovo 3000Y
            Address : Room No.:C-123, V.S.Hall of residence, IIT, Kharagpur
            State : West Bengal
            City : Kharagpur - 721302
            Phone : [protected]Gift Redemption Code is D958CB5D2572B

            Your details with us are:
            Serial No. : MA8KEM7
            Type : 77614EQ
            Model : Lenovo 3000Y
            Address : Room No.:C-123, V.S.Hall of residence, IIT, Kharagpur
            State : West Bengal
            City : Kharagpur - 721302
            Phone : [protected]
            WE HAD PURCHASED TWO COMPUTERS .THE DETAILS ARE AS UNDER--


            1. NAME- ARVINDER SINGH REDUMPTION CODE-RED[protected]
            2.JASPAL KAUR REDUMPTION CODE -RED[protected]

            WE HAD SENT ALL DOCUMENT THROUGH COURIER ON 01/11/2008 TO YOUR NOIDA OFFICE. BUT TILL DATE WE HADE NOT
            RECIEVED YOUR FREE GIFTS. PLEASE SEND THESE AS SOON AS POSSIBLE.
            AWAITING YOUR GIFTS.
            Same problem I have, they haven't given any gifts to me
            From: Lenovo <[protected]@rediffmail.com>
            Date: Fri, Oct 24, 2008 at 9:23 PM
            Subject: Lenovo customer care.
            To: [protected]@gmail.com


            Thank you for your interest in Lenovo PC. We will get back to you shortly. For any further queries, please quote this reference code number RED[protected] in order to redeem a classic Titan Watch, Reliance USB Data Card with 2 months unlimited subscription.

            Please send the following 3 documents in order to avail the offer to the required address (Given below).
            1. The printout of Redemption No. Confirmation.
            2. Copy of the Purchase Invoice. (The Customer to mention the redemption code on the invoice copy).
            3. The Bar Coded product serial number (original) pasted on the cardboard packaging of the Customer's Lenovo Product.

            Last date of receiving the documents is November 30th, 2008 Only entries complete in all respects will be considered.


            REDEMPTION CELL ADDRESS
            Channel Technologies
            A 74, Sector 2
            Noida 201301
            Phone[protected]/4080830
            Fax[protected]
            www.channel-technologies.com
            sir, I purchased lenovo desktop 5313 1BQ. my red code [protected].
            date of purchase:13-oct-2008.
            serial no.MB00524.
            i sent all document and also my gift approved but not deliverd yet.
            so i hope as soon as infom me about.
            thanking you sir.
            Dear Sir,
            I have also face same probleam, I cantact to most of lenovo respected person, But tey are given same message, Your model no is wrong,
            How to excepted the wrong model no or serial no to levona portal, i heard fist time this type...
            Hi,

            This is related to redemption of the offer with IdeaPad laptop boutght on 19-Jab-2009.

            Product Details-

            2781-36Q
            S.No- MP00D9F (CBQ0023499)

            I sent a draft (Amount- Rs. 1, 499, DD Number- '038435' in favor of Channel Technologies with all the required documents on 4-Feb-2009. The Redemption code which I received after
            registeration is "RED[protected]". Later I received a mail from Channel Technologies team saying mobile phone will be sent in next 4-6 weeks but its been more then
            7 weeks, I haven't received the mobile phone yet.
            When I contacted Channel Technologies, they said "It will take another month or so". May I know when at the earliest I'll receive this phone which I have already paid for.

            Thanks,
            Rahul Gupta

            Battery, Hardware

            I am using Lenovo Z580 laptop and i am facing batter charging, software problem.

            complaint for laptop adapter

            MY LAPTOP ADAPTER IS NOT WORK PROPERLY

            laptop found dead after 2months of purchase

            I have purchased a laptop flex10 lenovo on 1.11.2014.It is found dead after 2months.I have given complaint over toll free telphonee.Not yet done with.Please relace it with a new. N.Kar.Paradip Port.754142.

            defaulty wireless mouse

            mouse is not working properly hold in use
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              S
              Suman
              Feb 26, 2008
              Resolved
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              Resolved

              Hi Lenovo,

              I have been cheated by one of the Lenovodealers. He charged me RS 26,500 excluding tax for LENOVO 8985B63ThinkCentre A55. When the actual price of the model was 20,990 in the market.

              When I went to the dealer and asked for the same, he was speaking in a
              rude and idiotic manner, he said he is least bothered and I can
              escalate this to Lenovo or take any legal action and bottom line no
              one can't take any action or do anything to him.

              I have already escalated this issue to the Lenovo (White house,
              GreenLands Begumpet, Hyderabad. India), but I am not expecting any
              postive response from them.

              I had a very good impression on Lenovo and I am getting a pathetic
              service by the lenovo dealer.

              Could you please assist me further in this regard, I want to take
              proper action againt this dealer and if possible get back the extra
              amount I been charged by the dealer.

              Here are the details of the dealer.
              [protected][protected][protected][protected]
              Swetha Computer Bazar

              Shop no.80,81,82,H9 & H10
              Ground Floor, C.T.C,Parklane
              Secunderabad 500003
              Phone NO.66383117/3118/3119

              Invoice No: 17112 (TIN : [protected]) (CST No:SEC/03/1/4080/00-01)
              Date of Purchase: 26/11/2007
              [protected][protected][protected]------

              Thanks in Advance.

              Regards,
              Suman
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              hello Suman,
              will u tell us abt the configuration and accessories purchased and whether u take any software from the dealer,
              will take up ur case if its genuine.
              I had bought a lenovo 3000H105 desktop 2 years ago. Now i want to increase my RAM upto 1GB.Just i want 2 know which type of RAM is.Is it DDR1 or DDR2
              i have purchased a lenovo desktop 4EQ machine no. written on CPU, MT-M 5311-4EQ and S/N - MB09368. form kolhapur lenovo dealer. they had promised to supply me the machine with the upgraded RAM from initial of 512 MB to 2 GB. but almost 3 months have been passed by they have not yet done so. when ever i go to the office they just say your work will be done in in 3 days but they have crossed 3 months saying like this... i am still working on the same 512 mb RAM. please look in the matter ... please give me the contact numbers for the customer complaints of your head office.
              hi lenovo-ibm

              i have purchased a lenovo-ibm think centre desktop pc from san computers, delhi on 30-sept-2006. i have a problem with my monitor which is in a warranty period of 3 years, so please send your engg. from your service centre. my comp. no. :
              M/T- 8776-A27
              S/N- L9A1288

              please reply me soon so that i will gave you my address. i hope you will take action fast.

              thank you
              Dear manager,
              Lenovo Think Centre Desktop, services,

              Last year in March I purchased the Lenovo thinkcentre desktop.
              Model no. MT-M-8985-B38,
              S/N L9FH017
              I have three year warranty and I am encountering problem most probably associated with the mouse. Whenever I am clicking the left click it is showing the options of double click. I am also unable to work on powerpoint and word documents.
              Will you please provide a solution.
              Thank you
              Regards
              Ramesh
              Sorry cant disclose my name. But i agree with the gay.

              And the shop keeper had done very bad think with him. So i possible lenovo company should not give there any product to sell to such people. All the shop keeper should be registered with the company and sign a aggrement so that no such cases happen in future.
              in my think center cor2du.p.c some game are not run but in my p4 p.c which is H.C.l brand run these games properly my P4 p.c 5-6 year old and my lenovo p.c is new but which not run games . graffic card is not use in my both p.c. plese give some advice for recover my problems . plese responce imediately. thanks
              Helpful
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                V
                Varun Singh Yadav
                from Lucknow, Uttar Pradesh
                Feb 16, 2008
                Resolved
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                Resolved

                Hello,

                Reference to your confirmation for the Lenovo New Year offer as attached below. I had purchased my Y 510 laptop on 8th of Jan 2008 from Vishal Mega Mart Delhi and subsequently on 25th Jan 2008 I couriered all the required documents to your agent Channel Technologies-NOIDA. I am dejected to inform that I have no information regarding issue of free gift as promised in spite making a personal visit to NOIDA to enquire about the status. It was shocking to find out that your agent had no idea whether my draft was received and no status at all on either receipt of draft or worst issue of free gift.No body in the office could give any information on either receipt of draft or issue of free gift.

                The whole advertisement of free gift from a reputed company like lenova seems to be a farce as you have handed over your responsibility to outside agency who is virtually sleeping to say the least.

                Least I expect from you is the acknowledgment of this mail and at least information whether at all Lenovo has any intention fro arranging for the gift against massive advertisement over media.

                Regards
                Varun

                your marketing agaent are absolutleinactive and it has been more than a mounth , not only my free gift as promised has been dispatched


                [protected] Forwarded message[protected]
                From: Lenovo India <[protected]@epromos.info>
                Date: Jan 12, 2008 10:25 AM
                Subject: Lenovo New Year Offer - Registration Confirmation






                Dear Mr. Yadav,

                You have won - Tata Sky Satellite connection

                Your Gift Redemption Code is F60DB668283B

                Your details with us are:
                Serial No. : ME00570
                Type : 775844Q
                Model : Lenovo 3000Y
                Address : B-520 Sarita Vihar,
                State : New Delhi
                City : Delhi - 110076
                Phone :[protected]

                Please send the following 3 documents inorder to avail the offer to the required address (Given below).
                The printout of Redemption No. Confirmation.

                Copy of the Purchase Invoice. (The Customer to mention the redemption code on the invoice copy).

                The Bar Coded product serial number (original) pasted on the cardboard packaging of the Customer's Lenovo Product.

                In case the Customer wishes to avail the assured gifts, they will have to sent the Demand Draft of :-

                Rs 250 for assured gift of Mini Speakers
                Rs 500 for the Cordless Headphone
                Rs 750 for availing the Tata Sky satellite.
                Rs 500 for Philips MP3 Player
                Rs 500 for Motorola W 220 Mobile Phone
                Rs 350 for Philips Voip Headphone and Norton Anti nVirus
                drawn in favour of "Channel Technologies" payable at "Delhi" towards handling and processing charges.

                Last date of receiving the documents alongwith Demand Draft is Feb. 28th, 2008. Only entries complete in all respects will be considered
                REDEMPTION CELL ADDRESS
                Lenovo Desk, Channel Technologies,
                A - 74, Sector 2, Noida - 201301
                Phones: +[protected]/4080830,
                Fax: +[protected]

                Your gift will be mailed out to you at the above address subject to verification. Please keep a copy of this e-mail for future reference. Happy computing!

                Thanks,
                Lenovo Team




                © Lenovo 2008. All rights reserved. Lenovo 3000 is a trademark of Lenovo. Lenovo reserves the right to alter product offerings and specifications at any time without notice. Lenovo is not responsible for photographic or typographic errors. Visuals shown may not represent the actual product.

                This mailer is sent on behalf of Lenovo India and does not tantamount to spamming, since you have opted-in to receive such communication. Lenovo India and/or any of their affiliates/associates have no liability whatsoever to any person on account of the use of information provided herein and the said information is provided on a best-effort basis. Please do not reply to this mail as it is a computer generated mail. For further information, please follow the instructions mentioned above.

                Terms o[censored]se | Privacy | Terms & Conditions | Unsubscribe
                Aug 13, 2020
                Complaint marked as Resolved 
                customer support has been notified about the posted complaint.

                Lenovo — non adherence of free gift

                I had purchased a new laptop before 4 months ago. I have been confirmed for a free gift by mail and have been given a redumption code. Till date Lenovo has not offered the gift.All documents including cheque and original bar code has been sent to the address as mentioned in my mail.Please confirm wheather i'll get the gift or I have been cheated by Lenovo.
                I also bought Lenovo Laptop and was told about the gift by the sales rep. but the model was not listed on the web and on top of that within 5 days after the purchase of the laptop red pixel problem appeared in the lapgtop and Lenovo is not ready to listen about the problem.

                In a nutshell there is just one thing to remember - NEVER BUY LENOVO LAPTOPS

                Atleast I will not buy anything from lenovo in my life again...

                Lenovo — non-delivery of new year offer gift

                Dear Sir,
                I hereby bring to your kind information that my new year offer redemption gift PHILIPS VoIP HEADPHONE+NORTON ANTI-VIRUS (My gift redemotion code is 74EA79522822B)was couriered to me by your NOIDA centre as on 01.03.08-vide telephonic information to me.
                Please take a note that courier charge has been paid to you vide draft no.421583 dated 21.02.08 for Rs.350.oo only, but surprisingly that courier has vanished in the thin air and is still undelivered to me.
                Thanking you for nothing & waiting for my courier!

                Lenovo — Please Help

                Dear Sir,
                My Name Is Raju, H.no : 30-716, Vinayak Nagar, Neredmet, Secunderabad:500056 I Had Submitted The Application In Babu khan Estate's, shop No : 146, in the month of February 1st Week, I Don't Have My Application Details, Still I Have Not yet Received My Pan card.
                Kindly Do The Needful.If Any Details Required, Please Contact me are Mail Me.
                Thanking You
                Raju
                [protected]
                same fo me .

                Lenovo — Laptop restart again and again.

                My laptop is restarting again and again. The windows appear and the laptop restart.
                im live in bilaspur i bought a lennovo n 3000 series laptop
                suddnoly lappy tft not working dealor said its damage and after so many days he saying compney not replace and its cose 10000 i asking u sir wht shud i do now?
                Sir, I have purchased lenovo Y410 3000 series laptop taking a view of its adds given on news papers, TVs and another references but now I am struggling and crying at my sense that why I've purchased a lenovo product. Dolby suround. What it is?Why it is for if it cannot give me a better sound even than a mobile? Drivers: I have been given windows vista CD and its drivers for the respective laptop but I found that drivers of other lenovo products are working better than these provided .These are not all the problems I have.The DVD RW sometimes finds it impossible to read some CDs and DVDs and display that they are empty while my room partner's HP pavillion with same price and enhanced configuration finds it much much easier to play the same CDs and DVDs.It also has much better sound and performance. All the other problems may be neglected but sound, it could not be. Besides this I found it quite difficult to download the drivers (for XP) from your lenovo support and downloads.Would I ever get a solution to these problems? Don't mind but I am too upset about my laptop's peformance.

                Lenovo — battery problem

                sir i have purchase the lenovo laptop 3000N100 series from nehru place in delhi on date 26/07/07.But now i am facing the problem.because my battery give me only the 20-30 minute backup.please help .i am student and my laptop is in warranty period.so i don't wanna any investment on my laptop.but want to change my battery. please reply me as soon as possible.
                please give me the telephone numbers of lenovo customer care in india. my machine is under warranty period and i am facing some problems.
                i have purchase the lenovo3000n100.series laptop.but with in 8 month i am facing the problem of battery backup.now my laptop give me only 20 -30 minute backup.and i am facing this problem from last 1 month.please help.because my laptop is in the warranty period, and i wanna to change my battery, without any investment.
                i also purchased the y510 laptop and appiled for the gift but no info about it after that i even send an email to lenovo telling the same still no response
                lenovo 3000Y500A(776137Q)
                S.NO-MA-5ZL3N
                SIR I HAVE LAPTOP AS ABOVE S.NO, I HAVE WARRANTY PERIOD TILL NOW.I HAVE PROBLEM REGARDING CDROM.ACTUELY MY CD ROM WRITE ALL DVD AND CD, BUT IT CANNOT READ CDR AND DVD, BUT IT READ BOOTABLE CD, I ALSO CLEANED MY CD ROM,
                I WANT TO CHECK MY PROBLEM AS SOON AS POSSIBLE.I WANT TO ENSURE U SAME CD IS READ BY OTHER COMPUTER. i use window vista
                mobile no [protected]
                ajeet kumar
                Hi, I have perchage a lenovo laptop before 10 days .
                My laptop has 3000 series. In the perchage time Vista was install. But When was try to install XP then mouse are not working. I am not understand what is the issue
                Guys ! Actually Lenovo will send receiever & remote . No dish will be provided to u. Dish has to be purchased by u which costs 1000 + Installation charges. Totally u need to pay 2000 from ur pocket. SO i suggest u guys dont claim the gift.
                i purchase a lenovo Lcd on dec. 2007, but i m facing a problem in it.but when i on it i found a white screen on my front. i m not looking colour proper. plz solve my problem.

                sunil kumar
                Uttam Nagar, Gali No. 10,
                Near Hari Palace, Maham Road,
                City Gohana, Distt. Sonipat(Haryana)
                Pin 131301.
                Mob. No. [protected].
                driver for thinkpad 8239 a32 laptop
                i bought Y410 series laptop of lenovo in november 2007 and now it can't read or write any cd or dvd. it is also giving some sparking sound when i am clicking on item or file or folder. when i am playing any video or song it gives sparking sound and the video playing is stopped. please can you advise whati have to do?
                sir, i thik that my shopkeeper from where i brought the laptop of lenovo he is not giving anything with that . like any service, any software cd, any software uploder, any driver, any service workstation phone number pzlllllllllllllllllllllllllll do any thing for us sir...i live in delhi ... 110009
                Hello,

                I'm Aviral and I'm having problem with my lenovo laptop since a week later from the day I bought my laptop with my slot in DVD writer; which I havent seen working properly in routine. I got it replaced thrice but nothing worked out. If there is problem with the hardware design then you are requested to assign me the tray loaded DVD writer only, atleast i would be able to use it.

                But this way, I'm highly dissatisfied with the experience of working on my laptop. Also, you people gave us off site warranty due to which we have to carry our laptop and wait for an another hour. Also, we have to leave our laptop due to which my work also suffers. This way things are not acceptable to me. You are requested to do something on the priority basis for the inconvenience caused to me. i want a consistent solution for this problem from your side. Feel free to call me on my no.

                With best regards,
                Aviral Mehta
                [protected]
                Hello sir,
                I purchased lenovo y510 44q on 22.08.08 from laptech solutions .pune.
                i registered my laptop and my redemption no is - RED[protected].
                I was promised 3 yrs warranty and 1 yrs accidental warranty by sending the following documents to channel technology, noida
                1. bill invoice xerox
                2. redemption no
                3. cartoon cover showing model number
                4.student id for availing student benefit
                I sent the required document on 7.09.08.but till now i have recieved no confirmation of my warranty upgrade.even when i called the redemption cell at noida, they had no information about
                it.sir i was immensely pained to see the irresponsible behavior of such a reputed company.
                your agent seems to take no interest in customer grievance and lenovo promise of warrant upgrade seeems to be farce.
                Least I expect from you is the acknowledgment of this mail and at least information whether at all Lenovo has any intention fro arranging for the gift against massive advertisement over media
                Dear sir,

                this is a complaint regarding lenovo notebook(Model -lenovo 3000 N 200) with sr NO- L3-FB936 product id- 0769-A74

                and the problem is that it is not taking power on means there is some problem in battery or charger . we have talk to delhi customer care at this no[protected] and they tel us to register complaint at this toll free no - [protected] we are trying for more than 10 days but your customer care executive are not responding and our work suffers a lot. so you are requested to give us a complaint lock reg no as soon as possible so that we can take it to your delhi office for rectifying the actual fault
                oo
                i have purchased Q27 laptop from laptop house pune dated 26th oct and register for diwali double deal, but till now i didnot recieved any confirmation about that. After registration i got msg you will get confirmation shortly.
                your's
                Sudhir
                Sir
                I have purchased one lenovo desk top computer before 6 months. this system was working propewrly but for last one month the system is very slow. Pl arrenge to repair the system urgently.Some letters of key board is also not working properly.
                thanks.
                My adress
                Plot no 3499/14, Palasuni, Rasulgarh Bhubaneswar-10. Orissa
                Ph no[protected]
                respected sir,
                i m Phd student fof Indian institute of science, bangalore I purchased lenovo 3000 y[protected]Q, sc no;ME-15914. and redunmtion no is RED [protected].orgnal Bar code S/N ABQ0049901 AND P/NAB08030705,
                MT/MOD;7758-52Q
                S/N:ME-15914
                EPN:84713000
                .
                I was promised 3 yrs warranty and 1 yrs accidental warranty by sending the following documents to channel technology, noida
                1. bill invoice xerox
                2. redemption no
                3. cartoon cover showing model number
                4.student id for availing student benefit
                5.DD of Rs 500 towerd GIFT i.e PUMA sports kit I sent the required document and there were lots of telephonic as well as e-mail conversation between me and respctive person from channel technologis his name is Mr SHARAD .he himself swered and promised me via phone but till now i have recieved no confirmation of my warranty upgrade nigther gift .sir i was immensely pained to see the irresponsible behavior of such a reputed company. sir i m 3 rd year phd student i m quite busy in my work
                your agent seems to take no interest in replying mails nor calls and its look like lenovo promise of warrant upgrade seeems to be farce.
                Least I expect from you is the acknowledgment of this mail and at least information whether at all Lenovo has any intention fro arranging for the gift against massive advertisement over media. sir i hnae full faith on lenovo pls dont breck it
                ur sandip
                purchased a lenevo desktop during August 2008.
                on 25th October 2008 computer is repeatedly shutting off. complained on the same day. service engineer came and opined that RAM problem. after 3 days replaced the same and said mother board problem. after 4 days replaced the same and said that replaced motherboard is not proper. placed order for new motherboard. still not carried out the repair. nearly 15 days over. what the service is provided by the LENOVO company? my complant No. [protected].
                my request is to change my PC.
                in future i will suggest not to buy any LENOVO branded PCs
                Dear customer manager,
                I have purchased a note book(lenovo N/B Y[protected]QQ 15 in)
                from CROMA at Aundh, Pune on 9/10/2008.I have been informed that if I purchased the same before 31st oct 2008 I am entitled to get three gift under "Diwali Double Deal".But I was never informed that to avail this offer I need to apply on line before 31st oct.Unfortunatly I was on tour and later on when on 14 Nov
                when I tried to contact your concerned executive I was told that the scheme has already closed.I want to ask why It was not communicated to me from lenovo customer care or by any concerned person...I am really frustreated !!!

                Requesting you to resolve my issue...
                Details of my purchase are :
                Product--lenovo N/B Y[protected]QQ 15 in
                Sr No-EB08971266
                I got my spam guard on. So i didn't receive the mail send by lenovo. Is it possible to track the Mail with the red no
                RESPECTED sir,
                I purchased lenovo y[protected]q on 25.07.08 from next, JAIPUR
                i registered my laptop and my redemption no is - RED[protected].
                I was promised 3 yrs warranty and 1 yrs accidental warranty by sending the following documents to channel technology, noida
                1. bill invoice xerox
                2. redemption no printer copy
                3. barcode
                4.student id for availing student benefit
                I sent the required document on 30.07.08.but till now i have recieved no confirmation of my warranty upgrade.even when i called the redemption cell at noida, they had no information about
                it.sir i was pained to see the irresponsible behavior of such a reputed company.
                LENOVO promise of warrant upgrade seems to be FAKE.

                SIR please look into the matter please let me know the fact
                sir,
                i have purchased lenovo 3000 Y 410 series last month from croma zone in delhi.. it is creating helllot of problem. the laptop get switch off all of a sudden. rite nowits touhc pad is not working. please suggest me where to connect regarding the problem. give me any customer care contact no. its in warranty period.
                Devashish Nagori
                Ph NO [protected]
                HI THIS IS PREM.I PURCHASED A LAPTOP Y510 A MONTH AGO.THEY OFFER ME A TWO GIFTS, I SELECTED THE GIFTS BUT, I DIDNT RECIEVE IT.CAN U HELP ME
                sir,
                iwant to inform you that i did not get my gifts and my check was returned after a month.so he date of payment of chec was nearly going to crash.and my hen also my check was spoil means i lost my money also.and gift is also .what will be procedure to getthe gift again.i want the gift.plss help me.
                reply soon.

                necessary information
                lenovo 3000y 7757-54q
                ma-8a072
                date of purchase
                7nov2007
                mob mo.[protected]
                Please give me the free gift of K7 Antivirus.
                Model No-415334Q
                Model Name-4153
                Mo Number-R3PY38913928
                Serial No-EB09637998
                Lenovo 3000 G430M T3200W 4512120PW1b415334Q
                S/N-MABWYWK
                Address:At-Plot No-1683, Baramunda
                (Near Nilakantheswar Temple)
                Po-Delta, Bhubaneswar
                Dist-Khurdha
                PIN-751003

                Model No-415334Q
                Model Name-4153
                Mo Number-R3PY38913928
                Serial No-EB09637998
                Lenovo 3000 G430M T3200W 4512120PW1b415334Q
                S/N-MABWYWK
                Dear sir

                I had purchased lenova laptop on 16/09/2006 in Sri venkateswara systems Thanjavur (Authorized lenova agent) for Rs. 48000. Exactly one year one month back and after the expiry of wrranty (one year) the system is turned off immeditely when the power is off. In this regard, i had complained to the agent for the problem and till now they are not sending any person or seeing what is the problem is. I am shocked with the response of reputed company like lenova. Now how i can tell other peoples to purchase lenova product as the battery is not lasting for even one year.

                Kindly forward this mail to concerned authority for remedial measurs

                Here with I provide details about lenova battery description and lenova laptop configuration. Kindly enquire the price and please intimate to me

                Battery description
                BATTERY BARCODE 11S92P1185Z1ZB8W67T32E
                Lithium-Ion Battery
                INPUT 20V—3.25A or 4.5A
                NOM 10.8V 4.4AH
                AC Adaptor
                65W 20V

                LENOVA 84Q(LAPTOP MODEL) S.No. L3H9057
                INTEL CORE SOLO 1.86GHZ PROCESSOR/945CHIPSET/512 GB RAM/60 GB HDD/MEDIA CARD READER/15.5 WHITE SCREEN MONITOR/ DVD R/W/BLUETOOTH/CAMERA/

                Pls do the needful for me

                Yours
                P.RAJA

                sri venkateswara associates — no proper response

                THIS IS TO INFORM U THAT MY LINE HAS BEEN GOT IN PROBLAM ON 20TH NOVEMBER AND WE HAVE MADE COMPLAIN ON THE SAME DAY AND FOR THE CONTUNS DAYS IT WAS REDAYED ON 28 TH OF THE MONTH AND AGAIN THE SAME PROBLAM COME TO AS 8TH OF DECEMBER WER HAVE GOT THE SAME PROBLAM AGAIN WE DID THE SAME IN THIS TIME I WENT PERSONALY AND MADE COMPLAIN TO KRISHANAN DY AND AE PANNER SELVAL REGURLEY THAN ALSO ITS NOT CLEARED TODAY 13TH OF THIS MONTH ITS CLEARED AND I NEVER ASPECT THIS TRYPE OF IRRESPONSIBL PERSONS IN THE GOVER MENT SECER

                Lenovo Laptop 3000 Y410 Series. — Deepavali Gift .

                Dear Sir,
                I have purchased a Lenovo Laptop 3000 Y410 model no:-7757 87Q, submitted all papers to Lenovo Customer Care, C/o, Channel Technologies, Noida-201301 on 29/10/2008.
                But, on 12/12/2008 I received a parcel from Channel Technologies with one piece half jacket, one piece saree and 14 copies of Indian Management Magazine, while I claimed for a UPS and a printer.
                I hope You will provide me necessary assistance to get my Deepavali Gift.
                Thank You, Sir
                RamKrishna Bhattacharya
                1262/2, North-East Colony.
                P.O.-Bilaspur R.S.Chhattisgarh.
                PIN-495004.
                Phone:[protected]
                Mobile:[protected]
                [protected]@gmail.com
                Date:-16/12/2008
                i suggest that don't go for purchase of any leveno brand PCs. I have faced problems in my Desktop. service is very worst.
                I am gopinath from Mangalore. I purchased Lenevo Desktop on 30.06.2008 from M/s Navkar Technologies, Mangalore (Ph. 4273707)After a month, sone problem was found and same was informed to help centre and the complaint No. was [protected]. However my repeated enquiries it took more than 25 days to solve the problem. afterwards within one week i found another problem and service centre fellow came and said that due to cold problem it happens and starts again. within a week the problem is repeating. some times it won't switch on or some times it will automatically switch off in the middle of our operation. each time i have to contact the service person or dealer. simply waste of time and money and also mental tension. however the warranty period is coming down. once the warranty period lapses no one will be there. THE LATEST COMPLAINT NO. IS L8CD00JM. Hence, I Hence, I request you that kindly recommend my case to CHANGE MY DESKTOP P.C immediately failing which i will file the case in the CONSUMER COURT.
                I have purchased Q27 laptop from laptop house pune dated 26th oct and register for diwali double deal and posted all requrement to channel technology for gift.Till date they didnot inform me by mail or call. i have spoked to them regarding my gift, now they are saying your request have canceled due to wrong information you have fill up.
                Its fine i have fill up wrong serial number, but I have posted all decuments to them including original barcode and serial number of laptop. but i donot know why they are doing like that.please short out my problem.
                I have purchased a lenovo laptop during dewali offer according to which I had to get two free gifts which I mentioned in my Email to U but unfortunately i have'nt recieved till date.

                LENOVO/Lenovo 2kq — NON RECEIPT OF FREE GIFT ITEMS

                Dear sir
                I had purchased a lenovo computer 2kq 19 LCD MB 21821 from Computer World 44-b DAKSHIN GANGOTRI AKASH GANGA SUPELA BHILAI.As per company offer they were to give two free gifts, a printer & a UPS and as per the demand I had sent a Gift Redemption Code RED[protected] alongwith necessary documents(invoice no[protected] but till date the gifts have not been delivered to me. The above mentioned documents were sent to the following address- REDEMPTION CELL Lenovo Desk, ChannelTechnologies, A-74, Sector2, Noida-201301Phones:+[protected]/4080830, Fax:+[protected]
                Kindly do neadfull as soon as posible.
                i was purchased lenovo laptop November 2008 that time offer diwali gift and i registered my system specificationlenovo laptop particulars
                (Lenovo 3000 Y410, S/N EB08409267, MO:R3N[protected], MT MOD:7757-87Q, SN: MA-ABDKK ) still now i am not getting any symptoms regarding that.

                Lenovo Y510 series — Need to change my OS Vista to XP

                Dear Lenovo,

                I brough Lenovo Y510 series laptop. Due to my speed and application purpose I want XP. Could you please install XP, if it has to do what can I do how can I proceed. Please let me know with valueable inputs.

                Thanks,
                Mahesh
                Dear Sir,
                I have purchased a Lenovo Laptop (Model No-G[protected]Q with Ref.Code -RED[protected] with a gift offer of Free of Canon Printer an Care Pack. But till date i am not received the gift. So kindly do needful to sent the above gift as soon as possible.

                Thanking You


                Rajshree Praharaj

                lenovo y410 series 775757Q laptop — no proper help from your side

                Respected Sir,
                Last year i bought the laptop & from two months i have been calling your tolll free number for some assistance regarding some functions of my laptop but it always says the number the number you are trying to call is not available, i also called in your bangalore customer care office but there also nobody recieves the call or of somebody recieves the call he or she could not properly assist me & ask me to call again on that damn hell toll free number.
                you please tell me the way out.


                Thanks & Regards
                Hi Balbir,



                Your claim is approved.

                We will dispatch your gift in 3rd week of Jan.



                Regards

                Arfa Nazim








                [protected][protected][protected][protected]

                From: SINGH, BALBIR(PJE) [mailto:[protected]@iocl.co.in]
                Sent: Monday, January 12, 2009 11:21 AM
                To: [protected]@channel-technologies.com
                Subject: RE: Your Claim Status Under Diwali Double Deal



                Dear Sir/Madam,



                What happened to my Diwali double gift, till date I have not received it.



                You told that I will receive it 1st week of January.





                Balbir Singh



                Indian Oil Corporation Limited

                Panipat Refinery




                [protected][protected][protected][protected]

                From: Anisha [mailto:[protected]@channel-technologies.com]
                Sent: Tuesday, December 16, 2008 3:17 PM
                To: Anisha
                Subject: Your Claim Status Under Diwali Double Deal



                Sir / Madam,





                This is to inform you that your claim has been approved under Diwali Double Deal offer.



                You will receive your registered gift in January 1st week.





                Regards,

                Lenovo Desk,

                Channel Technologies,

                A-74, Sector-2,

                Noida - 201301

                This Message was sent from Indian Oil Messaging Gateway, New Delhi, India. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.


                Till Date I have not my gift, plese take necessary action from your end.

                Balbir singh
                House No 763 sector 13
                Urban Estate Karnal
                Karnal
                Yes sir,

                I am completely agree with you, Since I am also suffering from this also, Now I am requesting you to
                let me know what to do now ?
                Dear Sir,

                This is to bring in your kind notice that we purchased one Desk Top from A.B.Road Lotus Showroom, vide Invoice No- 09R806943, Dated- 28/12/2009 of Model No. 5312 2LQ SR No.- MB32750.

                The redemption Code number is [protected]. As such i would like to say that we purchased the system under the free gift scheme were we were to get any two items out of nine items and we opted for UPS and PRINTER but we have received only the printer on 10th of February, and as per your scheme the second item i.e.UPS has not been given to us and is yet to be given from your end, although the copy of Invoice and original copy of Bar Code has been already sent to channel techonoligies Noida through courier .

                My address :- Hariom Mishra, S/O Shri R.K.MISHRA
                32- A, BIJLI NAGAR, BICHOLI HAPSI ROAD, INDORE- 452016, M.P.
                Contact No.[protected], [protected], [protected]. [protected]

                I would request your goodself to kindly look into the matter and do the needful.Your early action shall be appreciable.

                Thanks & Regards
                Hariom Mishra ([protected])
                Hi, I purchased my Lenovo Y410 in Thailand in March2008.From last two weeks i am facing major problem as it is automatically shuting down afetr 30min.I dont have International warranty.Now i need to purchase a new one this is very dishearting.I will never suggest anyof my freinds to purchase Lenovo products.
                Hi, I purchased my Lenovo Y410 in Thailand in March2008.From last two weeks i am facing major problem as it is automatically shuting down after 30min.I dont have International warranty.Now i need to purchase a new one this is very dishearting.I will never suggest anyof my freinds to purchase Lenovo products.
                i purchased a desktop model no.5311-8AQ...sl no.L908731..dt 11/07/08

                but within a week i faced problems with the system...when i on my computer the display shown completly blank with long beep sound...

                then i call to EZELINK(206/C, RASH BEHARI AVENUE, KOLKATA 700029 PHONE NO [protected])FROM WHERE I PURCHASED IT...BUT THEY DIDNT PROVIDE ANY TYPE OF SERVICE REGARDING MY PROBLEM...EVEN THEY DIDNT TRY TO LISTEN MY PROBLEM...I WAS VERY UPSET FOR THIS KIND OF BEHAVIOR...

                THEN I CALL LENOVO CUSTOMER CARE ...I HAD ALREADY THREE TIME LODGING PROBLEM WITH THIS SAME PROBLEM...CAN YOU TELL ME HOW MANY TIMES I WILL SUFFER THIS KIND OF PROBLEM...

                WHEN I PURCHASED THEY(EZELINK) TOLD ME THAT "IF YOU FACE ANY PROBLEM I WILL REPLACE YOUR SYSTEM"...BUT ACTUAL FACT IS HORRIBLE...

                I AM VERY SORRY TO SAY, EITHER YOU REPLACE YOUR SYSTEM OTHERWISE I WILL GO TO CONSUMER FORUM...
                PH NO [protected].
                I have purchased a lenovo pc 5131CQ sr no MB06038 from digital plaza, rourkela, orissa.
                ( date 31 october 2008 ) invoice no. DP/RI/904

                there was a diwali festive offer of free colour printer and 2years waranty. I haven't recieved the offer
                yet. ( reference code no. RED[protected] )
                Dear sir,

                I have purchaged a Lenovo Laptop on 31st May 2008. Again I have extended its warranty under your 2 yrs warranty extension scheme through your representative of aforeserve, Patna by paying Rs. 5800 in form of cheque ( Which has been cleared in dec'2008 ) on 19th Dec. 2009.

                But its a matter of great sorrow that despite of repeated request, no any document has sent to me by your office regarding the same. I have requested to all of you through mail or phone several times, but got no any positive response fromyour end.

                Now you are compelling me to go under legal advice for the same if again you are not taking any action to solve my problem.

                Thanking you

                Amar Kumar
                2nd Floor
                Chitragupt Marg
                New Jakkanpur
                PATNA-800 001

                MOB. - 91-[protected]
                sir,
                I had purcased lenovo pc (1 CQ series)on31.12.2008, that day you offed 2gifts out of nine .I had choosed printer and ups.but i received only printer .when i will receive ups.please sent the report to me .
                hi lenovo india customer care manager,

                I would like to inform that, I purchased levovo desk top on 18.10.2008, vide invoice No. 808 in my son's name (C.S.Anirudh, C/o C.K.Sudheendra, Kaktikar Bldg, 1st Floor, Sampige Rd, Near Mahaveer Apt. Sadashivnagar, Belgaum) from the authorsied dealer M/s Global Systems, # 18, Heda Ceramics Bldg, 2nd floor, Khanapur Road, Tilakwadi, Belgaum 590 006, Ph.[protected], (Prop. Sri Vikram). The following is the configuration.
                1. Lenovo Ideacenter 5312-2KQ PC (DE 1.6, 1GB, 160, DVD/RW, 1YR)
                2. 19"W Lenovo TFT LCD Monitor
                3. Lenovo Bright Eye Camera

                There was a Diwali offer when I purchased the desk top i.e 2 guaranteed gifts, for which I had to register on line. The above said dealer told me that he register one line on my behalf because I did not have the internet connection. I opted for 2 gifts viz., colour printer and fasttrack writst watch, the dealer viz, sri vikram confirmed for having registered the same and he also assured that i will be receiving the gifts in two months of time. Having full faith on the said dealer i kept silent for 2-3 months, after lapse of sweet 2 - 3 months when i enquired him about the gifts he said there was some problem in registering and the said gifts have not been despatched from the lenovo company, which was not informed to me earlier, though he had my phone number and postal address. I asked him why it has happened, his reply was not satisfactory to me and he assured he will get me the promised gifts from his side, but till now the said dealer is silent about it.

                Till now i am not aware whether he had registered on line or not, just for having faith on him that he will register on line.

                I request your kindself to look into the matter and confirm me by email or by phone [protected], whether registeration was done or otherwise and dealer may be suitable directed to act accordingly and entitled gifts may be delivered to me at the earliest.

                looking forward for your valuable reply.


                yours

                c.k.sudheendra
                RESPECTED sir,
                I purchased lenovo G430 Series 415238 on 31.12.08 from Gigo Bytes, Solan, H.P
                My redemption no is - RED-[protected]
                I was promised 2 yrs warranty and a free gift of printer by sending the following documents to channel technology, noida
                1. bill invoice xerox
                2. redemption no printer copy
                3. barcode

                I sent the required document on 6.01.09.but till now i have not recieved a printer as per scheme.
                sir, you are reqested to send the gift as soon as possible.Thank you
                dear sir,
                I have perchage a lenvo leptop date[protected], the compnoy give me a printer after 5 day i am sending the 500 DD but i have not found the printer .I give all the formelity in sence of channel technologies, new dllhi and my REDENCAL CODE IS [protected].
                I request you that give me my printer at few day . if you have any innformaion then contract my mobile no [protected] . your costemer
                rakesh kumar sharma
                vill & postBIKAPUR ;GHAZIPUR
                (U.P)
                I HAVE PURCHASED LAPTOP AND REGISTERED FOR FREE GIFT ON OCTOBER BUT TILL DATE NOT RECEIVED, I HAVE SEND A LETTER TO BANGALORE OFFICE AND FOUND NO REPLY
                FURTHER I WILL LODGE A COMPLAINT WITH THE MINISTRY OF CONSUMER AFFAIRS
                MY CONTACT NO IS [protected].

                Lenovo — my brother & sister of india don't buy lenovo

                i buy a laptop of y430, price 45000 on 13.03.09 . pay for original vista and not working from 16.03.09.
                contact with service center they didnot give any service to me .

                their is no complain web site of this organistion.only marketig site.


                we should buy indian product.

                send this message to all of you that dont buy lenovo.
                Hello,
                I m completely disatisfied with the lenovo. Firstly i was told by the dealer that i will get a UPS after i purchased a desktop but i was not given after i purchase it whether it is dealer fault or the company's but the dealer is declaring himself as the service centre in BHILAI city, CHATTISGARH. I was also not given the geniune software of my computer. please contact me LENOVO!!!
                sir,
                my lenovo labtop model no:-7757-92q. dvd r/w problem is there.problem:-cd not inserted. am going to service centre.then go then said call to customer care give the reference ID : -L9350059 this refernce id to said
                to said service center thats men told the replace dvd r/w then given the case ID then that service part replaced it.then u give the ID sir plz .SIR THIS VERY URGENT SIR.I purchase last month 16-feb-09 in chennai red apple showroom.
                how can iupgrade my warrenty
                how i can ugrade my laptop warrenty
                i wondering to read this mail.if i seen this much of complaints against lenovo, i am not buy a laptop from lenove. i am also get an offer frm lenovo as one printer and one year warrenty. after 4 months i didn't receive any gift from lenovo. marketing team having no responsibility idiotics especialy channel technology
                Sir,

                I have purchased lenovo Y430 in December 2008.the company offer me two gift item but i rcieved only one of them.please kindly help me & send my gift at my home.


                Amit Prakash

                72 Meeragali Daraganj allahabad.

                Contact No.[protected]
                I am agreed with the problem even if I am also facing the same problem. My laptop is restarting again and again. The windows appear and the laptop restart. This is the case for windows xp only . Fedora is booting properly
                Sir,
                I have not yet recieved my Blackberry phone, what and where is the delay I have given u all the required documents and also the DD etc.Please look into this and see that it is forwarded at the earliest.
                Thanking you
                Shariff
                [protected] Forwarded message[protected]
                From: Lenovo Redemption Cell <[protected]@offbitmktg.com>
                Date: 2009/4/2
                Subject: Lenovo Mobile Offer-Shipment Confirmations
                To: [protected]@gmail.com




                Dear Mr. SHARIFF,

                Your Redemption Code: REDMO[protected]*

                We are about to begin the shipment process of your assured gift of Blackberry 8700V for Rs.2999 only .

                Please copy the link given below in your browser url or Click Here to know your delivery details.

                http://lenovo.offbitmktg.com/dodetails.php?key=ACT[protected]

                PS: Without your confirmations at the above link the shipment process would not be completed. So please click the link above to submit your confirmation.

                In case of any further query please feel free to contact us at the following address:

                OFFBIT MARKETING SERVICES
                (Lenovo Redemption Cell)
                295, Jodhpur Park
                Kolkata 700068
                West Bengal
                Phone:[protected]
                Fax:[protected]
                email: [protected]@offbitmktg.com
                Web: www.offbitmktg.com

                You can also SMS us your query. Just type OMS<space>YOUR REDEMPTION CODE<space>YOUR QUERY and send it to 56767.

                Thank You.
                Team Lenovo
                OFFBIT MARKETING SERVICES
                Sir,
                I am having a complain about your product. I had bought a Laptop of your company from Staples Showroom, Marathalli (Bangalore) on 21/06/2008. I am facing frequently problem. Within this few months, I have gone around 4 times to your service centre for different problems. Now again I am getting problem with the DVD writer which was resolved two months back in your Service Centre, Domlur( Bangalore). On 15th April I called to Lenovo customer care regarding the problem in my Laptop. But Mr. Deepak told that the warranty period has been over and he told me to send Scan copy of warranty card having stamp stating the date of purchase.The Reference no. was L94F002Y. Although I have sent two scanned copy on the same day to [protected]@lenovowarranty.co.in, till now I have not got any reply from your side.

                1.The problem with my DVD writer. Not able to write anything. After 5/10 minute of burning a DVD an error message is coming stating that burn process failed. Yesterday 6 DVD got damaged like that. The same problem was there also 2 months back. I got it corrected in your Service Centre, Domlur (Bangalore). But again the same problem.
                2. Another thing is that while reading a CD/DVD it is making noise.

                Is there any replacement offer of your product? I am not interested to use your product anymore.Every time I have to take leave and go to your service centre as I am working in a Govt. Company.

                Waiting for your quick response .

                Bishwajit Nayak
                Bangalore.
                I also buy a lenovo laptop on 25 Dec 2008 and Lenovo company commit that i receive my gift with in 2 month. Now today 20 April 2009. Still I didn't received my gift. I follow up many time with lenovo customer care and Channel Technology. Every time Channel Technology (Lenovo Partner) gives excuse, I will receive my gift with in 1 week or two week. Even Channel Technology head didn't reply on mails. Really such a cheap organization is Channel Technology. I never suggest to buy any lenovo product.
                I HAVE BOUGHT A LENOVO LAPTOP OF MODEL Y-430 FROM NIGAM INFOTECH BHUBANESWAR. I WAS TO PROMISE TO GET THE X-MAX GIFT APRINTER AND A TITAN WATCH.AFTERTWO MONTH I GOT THE PRINTER BUT DIDNOT GET THE WATCH.SO REQUEST YOU TO MAKE AN ENQUIRY ON THIS.ANDI REQUESTYOU TO SEND THE WATCH ASSOON AS POSSIBLE

                lenovo 3000 G430 — printer not received

                hello sir
                i am vikram narang, my address is # 102 pocket A sarita vihar new delhi 110076. sir i had buy one lenovo laptop 3000 G430 on 28 dec 2008. i had send one draft of rs 500 and chennel technologies noida replied me that you will get it in 2 months. but now 3 months has already over. so send it to me as soon as possible . my redemption n. is RED[protected] .
                thank you

                lenovo y430 laptop — not recived the assured gift yet

                I tarun kukreti s/o dinesh chadndra kukreti residing at h.no 216 raliway road doiwala dehradun buyed a lenovo laptop from my town only.there was a scheme according to which after sending a Dmand Draft of 1499 with some required documents to the following address:
                OFFBIT MARKETING SERVICES
                295, JODHPUR PARK
                KOLKATA 700068
                West Bengal
                PH no[protected]
                But till date i have not recievd my assured gift that is blackberry phone...
                Dear Sir,



                We are only a gift redemption agency of Lenovo India. To solve this query you will need to call Lenovo India helpline numbers,[protected]TOLL FREE) and[protected].



                Thanks & Regards

                Rajesh Sharma




                [protected][protected][protected][protected]

                From: sunil chavan [mailto:[protected]@rediffmail.com]
                Sent: Wednesday, April 22, 2009 9:39 AM
                To: Satyendra
                Subject: Re :RE: RE: regarding free gift



                Dear Sir,

                AGAIN & AGAIN YOU ARE TELLING YOUR CLAIM HAS BEEN REJECTED

                BUT I AM NOT ACCEPTING

                TO SHOW THIS MAIL TO YOUR HIGHER AUTHORITY

                I HOPE THEY CAN GIVE ME POSTIVE REPLY


                how you saying ???, it has been rejected .


                But i had been register my laptop by website, we doesn’t know what was the next process .


                you have to check with all details like costumer name, address, mobile no., dealers name, purchasing date, machine details also.


                As customer i wanted to ask


                why I choose to purchase Lenovo laptop ?


                Because of there was an offer (free gift ), and QULITY & SERVICES.


                Hence i had taken only Lenovo laptop; in market you know there is more companies.


                so i am requesting to you i don't know any reasons i want MY GIFT .


                your company dealers are also not responding about gift.

                please think if you are customer and going to purchase something, there is an good gift offer also,


                After purchasing the product you are not getting clearly gift details and surety by the company

                HOW YOU FEEL???????

                AS CUSTEMOR NO NEED TO UNDERSTAND COMANIES ALL POLICY REGARDING GIFT.

                THEY MUST HAVE TO GIVE VERY HAPPILY GIFT TO CUSTMOER AS SOON AS POSSIBLE.

                THEY MUST WANT TO THINK WHY CUSTMOER CAME IN LENOVO SHOWROOM.

                PLEASE DO NOT FORGETE I HAD PAID RS.44000/- FOR THE LAPTOP AND GIFT.


                Considering all these things i am again & again requesting to you THAT IS MY GIFT, PLEASE GIVE ME.



                Regards,
                sunil chavan
                [protected]


                On Tue, 21 Apr 2009 17:01:00 +0530 [protected]@channel-technologies.com wrote



















                Dear Sir,



                As per the terms and conditions of the promotion all customers

                had to register for gift on the promotion web site and send the required

                Documentation to Channel Technologies by Nov 30th, 2008. The documents sent

                have to match with the details posted on the promotion web site. If either of

                these two does not happen the claim gets rejected. In your case, we have not

                received the documents hence your claim has been rejected.



                We are sorry for any inconvenience this may have caused you.



                Thanks & Regards



                Rajesh Sharma











                From: sunil chavan
                [mailto:[protected]@rediffmail.com]

                Sent: Tuesday, April 21, 2009 1:00
                PM

                To: Satyendra

                Subject: Re :RE: regarding free
                gift





                Dear sir,


                What happened ?


                I am waiting for your favorable reply and free gift.





                Regards,

                sunil chavan

                [protected]



                On Mon, 20 Apr 2009 10:54:19 +0530 [protected]@channel-technologies.com wrote

































                Dear Sir,



                As per the terms and conditions of the promotion all customers

                had to register for gift on the promotion web site and send the required

                documentation to Channel Technologies by Nov 30th, 2008. The documents sent

                have to match with the details posted on the promotion web site. If either of

                these two does not happen the claim gets rejected. In your case, we have not

                received the documents hence your claim has been rejected.



                We are sorry for any inconvenience this may have caused you.



                Thanks & Regards



                Rajesh Sharma























                From: sunil chavan

                [mailto:[protected]@rediffmail.com]



                Sent: Sunday, April 19, 2009 12:28

                PM



                To: Satyendra



                Subject: regarding free gift











                Dear sir,



                I am sunil babanarao chavan from pune (

                maharashtra ).custemor of lenovo laptop.



                i had taken my laptop as on dated 16 octomber 2008 in

                DIWALI season, that time there was an free gift offer.



                that time i registered my laptop for RELIANCE

                MODEM AND HAND WATCH.



                But i did not get any gift from lenovo . but i

                dont have register no.



                please find it and help me.







                so i am requsting to you give me my gift status and send as

                soon as possible.







                I am giving my laptop serial no.7757-88Q-MA-A2RL7







                Model no. 7757





                Y410











                Regards,



                sunil b chavan



                m n. [protected]



                pune-411044











                So please give me favorable reply.







































                [protected][protected]

                Channel Technologies, Noida,
                India



























                [protected][protected]
                Channel Technologies, Noida, India

                laptop Y430 — non delivery of gift item(blackberry)

                sir,
                I have send all the documents demanded by the company. My redmn code is REDMO[protected]
                ABOUT 2 months to past still i am not getting the gift.
                sir,
                i have purchase k series desktop in novermber 2008..it have also a diwali offer in which 3 items out of 9 items are to be given.
                i have submited all thwe documents on time but i have not received any gifts or any response from lenevo company & urs staffs...
                so kindly suggest me to what can i do to receive the gifts...
                pankaj pandey
                [protected]
                [protected]
                free gift from lenovo
                SIR,

                Reference to your confirmation for the Lenovo diwali offer as attached below. I had purchased k210 53131BQ from RELIANCE THINKWORLD LUCKNOW ON DATED 27th october 2008 and subsequently on 4th nov 2008, I couriered all the required documents to your agent Channel Technologies-NOIDA. I am dejected to inform that I have no information regarding issue of free gift as promised .

                The whole advertisement of free gift from a reputed company like lenova seems to be a farce as you have handed over your responsibility to outside agency who is virtually sleeping to say the least.

                Least I expect from you is the acknowledgment of this mail and at least information whether at all Lenovo has any intention fro arranging for the gift against massive advertisement over media.this is very same matter for lenovo brand.

                Regards
                ASHOK KUMAR PANDEY
                [protected]
                I was purchase my lenovo before eight months ago. Now I have some problem at starting the system and when i am working with maya automatically it will be hang. I am not able to set the time and date.

                Please tell me the chennai customer care number and address.

                Thank you
                sir
                with due respect i would like to inform you that i have registered my product serial no. 7757-89Q model no. MA-A639T y410 series laptop for the free antivirus k7 but till now i haven't got it., what should i do, .. i m also having problem with my WIRLESS, LAN, and i have not got any support from the back lying lenovo consumer support, , i m having many more problems which could not be mentioned here, like MY DVD IS NOT READING, it was said that the sound was doulby audio system but it sounds like a TWEETER NO SOUND . when i take my laptop to the LENOVO SHOWROOM they demamd the MONEY when ever i took it for formating. i have took it for learnig compt.



                i m presntly residing at the adress below:-
                87h pearce road
                LILUAH
                HOWRAH
                711204
                PHONE:- [protected]
                I purchased Lenovo 3000Y 330 Laptop in the month of April 2009. I have sent a DD for Rs 3999 along with printout of redemption code, copy of Purchase invoice, Bar coded product serial number(original) and Photo ID to M/s:Offbit Marketing services kolkatta . I didnt recieve the gift till now.
                could u please tell url where we need to fill the details
                Sir,
                I have not yet recieved my Blackberry phone, what and where is the delay I have given u all the required documents and also the DD etc.Please look into this and see that it is forwarded at the earliest.

                I even mailed many times nobody reply them

                Dr Arvind
                fully agrred with this i am also facing this problem if you found any solution in this regard than kindly guide me on this number.[protected] i am really tahnkful if you guide me
                Can you please check the below mail that I received from your agency. its now 2 and a half months and there is no trace or update of the balck berry device that I had to get. On top of your laptop price I paid 3000 /- for the device and it seems that I have been duped in the whole bargain.I'm sorry to say but I would not recommend the product to any one else especially for the company I'm working with you will realize that it will definetely impact your consumer sales atleast in my city.

                Cell: [protected]

                Jithesh

                +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
                Dear Mr. RAj,

                This is in reference to your claim of assured gift of Blackberry 8700V for Rs.2999 only with Lenovo, Redemption Code: REDMO[protected]

                We regret to inform you that due to certain unforeseen and unavoidable stock situations at Vodafone, we are unable to deliver the BlackBerry 8700v handsets for the time being.

                We are expected to resume the deliveries of the same, by the 2nd week of June `09, as we are expecting improvement in the stock situation by then.

                We sincerely appreciate your patience and co-operation in this regard.

                In case of any further query please feel free to contact us at the following address:

                OFFBIT MARKETING SERVICES
                (Lenovo Redemption Cell)
                295, Jodhpur Park
                Kolkata 700068
                West Bengal
                Phone:[protected]
                Fax:[protected]
                email: [protected]@offbitmktg.com
                Web: www.offbitmktg.com

                +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
                I have bought a lapItop from Technocrat Infotech Pvt.Ltd(22, Kinderdine Lane, 1st floor, Kolkata-12, ph:[protected] in kolkata on 21/04/09 but from the second day i am facing the problem in bluetooth and wireless but temporarily solved that problem by the shop engineer.Now i am facing that problem and also the keypad problem.The keypad are not working properly.
                Please kindly to help me and come out from this problem.





                with regards,
                Raju Nath
                [protected]

                Lenovo — regarding offers...

                on 27/10/2008 i purchased this lenovo pc ideacentre k series MT-M 5312-2LQ of serial number MB25242.That time we were told by the shopkeeper that there is an offer from lenovo pvt. ltd. The offer was to choose any two options out of given seven options so we chose a CANON COLOUR PRINTER and an EXTENDED THREE YEARS WARRANTY. we were told to register it from internet to lenovo. we did that and were told that we will receive it in next 10-15 days ... after that we were asked to provide some documents regarding the information of our computer we provided that also but till date we are EMPTYHANDED. 1 to 2 months ago we got a call from lenovo... he was saying that our thee years extended warranty has been accpted but we haven't yet got any written note or any notice stating all that... i want you all to take quick action on this matter and provide me with both needables OTHERWISE i will go to consumer court and will have a CHEATING COMPLAINT against you all.

                Lenovo — DVD not working &2 years warranty

                my dvd not working properly &i complaint 14 june and reference id L96F008X, UPGRADE two years warranty in Y410 for CONTACT to refer my no. [protected]

                Lenovo — warranty period and didn't get any free antivirus software

                with refrrence to your email. regarding sending a free copy of anti virus with lenovo product within 15 days... but till today i didnt received any c.d of antivirus...i had sent you neccesary validity form for upgrading warranty period from 1yr to 3 yr...in regard too i didnt received any reply...hope to get an earliest reply... in this regard...
                i have purchased lenovo 3000Y410 T2370...7757 8BQ
                Machine type model no; 59014259
                Machine Serial No: EB08617162, i bought it from Delhi

                my problem is my wireless network (internet) is not being connected. i fed up with it. what should i do to get it connected (wi fi)

                my operating sys: windows XP

                help me as soon as possible

                google talk/ yahoo messenger : rijoniclavose ([protected]@gmail.com)
                Skype : niclavose
                sir my battery is not giving proper backup .
                instead of giving 1:30-2:00 hrs.
                it gives 1:00-1:15hrs only please heip me as soon as posible.
                Sir,
                I have purchased Lenova Think Vision monitor alongwith Thinkcare Centre on dated 8.8.2008, vide bill no. 277 of Welcom2solutions & Co.SCO 2937-38, Chamber no.16-17, 2nd floor, Sector-22, Chandigarh, on Sunday I noticed a Black spot on the left down side of the screen, though about the fault I have informed to the owner of shop from where I purchased the system, hence, it is requested to please depute your service engineer to remove/rectify/replace the fault in monitor as the system is in warranty period and confirm me, further specifications/details follows as :-

                L174 TFT Monitor,
                MT/Mod-9227-AE1
                P/N- 43R2466
                S/N V1ZT928

                Thanks
                Ajay Kumar Sharma
                H.No.- H-482, Phase-1, Mohali (Chandigarh)
                Mobile No. [protected]
                Sir,
                I have purchased Lenova Think Vision monitor alongwith Thinkcare Centre on dated 8.8.2008, vide bill no. 277 of Welcom2solutions & Co.SCO 2937-38, Chamber no.16-17, 2nd floor, Sector-22, Chandigarh, on Sunday I noticed a Black spot on the left down side of the screen, though about the fault I have informed to the owner of shop from where I purchased the system, hence, it is requested to please depute your service engineer to remove/rectify/replace the fault in monitor as the system is in warranty period and confirm me, further specifications/details follows as :-

                L174 TFT Monitor,
                MT/Mod-9227-AE1
                P/N- 43R2466
                S/N V1ZT928

                Thanks
                Ajay Kumar Sharma
                H.No.- H-482, Phase-1, Mohali (Chandigarh)
                Mobile No. [protected]

                Lenovo — Laptop LCD button

                Dear Sir/Madam
                My Laptop LCD open button is switch off. and at this time my laptop is in warranty so its my humble request plz solve this problem as soon as possible i m waiting for u reply..

                Modal- Lenovo Note Book T 2390/120G/ dvdr/15.4(25q)
                Date of Buy-18-Aug-2008

                Regards
                Vivek Gangwar
                What is your customercare tole free no. for India.

                Preeti
                I do agree that these complaints are genuine because I too have been kept in such situation for the last six months or so, but I still believe LENOVO is a good company. However I would like someone from LENOVO calls me and RESOLVES my PROBLEM. My mobile No. is [protected]. I have had very BAD EXPERIENCE with LENOVO'S CALL CENTRE EXECUTIVE. My BELIEF of LENOVO being a GOOD COMPANY may be wrong because, though At 40, I am very new to COMPUTERS. My fault was that I bought this LAPTOP from the VENDOR who opened the SHOP just for me.
                please tell me how can i get lenove free gift offer its very urgent.
                Dear Sir,

                I have a laptop Lenovo 300 N[protected], 512 MB RAM and 80 GB hard disc.
                Now I want to increase the capacity of both side. I want to know maximum how much memory (maximum Ram capacity) I can put there .

                About hard disc, 80 GB I like to keep as is inside my laptop, I prefer to use external USB hard disc with this. For that what the maximum capacity (how much GB) of external USB hard disc can I add with my laptop.

                Please please inform me. I am waiting for your kind reply.


                Regards


                Malyabaran Manna
                Mob-[protected]
                I Dibyajyoti Sonowal, sarupathar golahat, ASSAM bought a lenevo Y430 in 20th March, and issued a cheque of Rs 1500.I have not got the gift i.e. BLACKBERRY 7310G yet!
                yeeah i agree with what he/shee is sayin i am getting thee samee problem, why is with all lenovo laptops that they restart i only using it for atleast 4-6 hrs andd try use it rarly but i think uu shudd do somethink about it or even takee all thee laptops bak
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                  Raghunath Sharma
                  from Delhi, Delhi
                  Feb 1, 2008
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                  sir, key board of my laptop is not working properly.sometimes it work and sometimes it doesn't work.My laptop is within warranty period.I bought it from delhi but right now i am in Hamirpur(Himachal pradesh)
                  please suggest me the procedure.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    R
                    Rishabh Dutta
                    from Savantvadi, Maharashtra
                    Feb 1, 2008
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                    My Lenovo laptop was sent to the Kolkata service-centre of Lenovo in January under complaint number [protected]. It is the second time i've sent it. The 1st time,i sent it to the service centre in october, it was returned back to me after two months that also in unworking condition. Now it is February and its warranty would be ending this month.I called the New Delhi service centre and they are still unsure of when it would be returned back to me.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I have lenovo laptop
                    Y500 series, model no: 77614EQ
                    It have prob of LCD Display.
                    So What is the next procedur for this?
                    M not getting even any no of customer care from last one n halh month.
                    pls help.
                    My cell no is, [protected] Pune.
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                      shruti gupta
                      from Pilani, Rajasthan
                      Feb 1, 2008
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                      I purchased a laptop lenovo Y-500 series in march last year.
                      1-2 months later,I faced a problem related to the ms-dos version of turbo-c.
                      It started some of the time but didnt many of the times.
                      I consulted the owner from where I took laptop.
                      He solved the problem,but this time the size of the window after opening of the software got reduced.

                      Then,after few weeks I faced problem related to speakers.
                      I sent the laptop to lenovo service centre n dey solved the problem but installed windows xp professional edition in addition to home edition..
                      But now I m not able to install many of the softwares in it that have been installed successfully on others'
                      laptop...
                      Also I m facing problems regarding the starting up of oracle-9i services i.e.TNS listener and agent which
                      I was able to start easily previously..
                      what should I do now????????
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Everyone which have lenovo is unhappy by performance.I have lenovo y500 model, purchased 22 november. hard disc crashed after two months, but service centre changed hard disc in two months. but now speakers are damaged and hard disc is also crashed. what its solution.
                      hi, i purchased a lenovo y5oo laptop in sept. 2008. and i got that my speaker is getting damage within 3 month but at that time my lap was is in warranty period so they changed my speaker but after some month my cd drive nd speaker got another damage ...now my laptop is out of warranty .so, i am helpless now.plz help me...
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                        A
                        ashutosh acharya
                        from Roha, Gujarat
                        Jan 28, 2008
                        Resolved
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                        1.bluetooth is not working-talked at customer care center new delhi,but complaint was not registered.

                        2.problem in speakers,giving cracking sound while playing them.

                        3.cd drive not working properly as it doesnt reads any cd

                        i showed to service center at patna.above mentioned problem seen by them.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I have a notebook "Lenovo3000 y500", its s/r no (mt/mod) :7781-43g MA83FEN
                        There are problem in cd drive, it does not reads any cd
                        SIR MY LAPTOP IS NOT WORKING PROPERLLY ...PROBLEM LIKE DISPLAY OF Y SERIES 32 Q, MY WARANNTY IS VOID PLEASE HELP ME
                        i have a lenovo y 510 thinkpad laptop.in my laptop duelcore processorand when i install some extra software massege is comming that u r processor is not support of this so is it possible that change duelcore to core 2 duel .
                        sir my cd drive is not working.
                        its y410
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                          Rahul Puri
                          from Agra, Uttar Pradesh
                          Jan 24, 2008
                          Resolved
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                          I bought a Lenovo Y-500 Series Laptop (Product Model: 77611AQ & Serial No. MA5DLOP) on 13th Jan. 2007 from Lucknow.

                          After 2 months of purchase I started facing technical problems in my laptop from time to time.

                          Around April 2007, there developed a problem in the laptop speakers. The problem was corrected by R.T.Outsourcing,Lucknow 2-3 times I approached them. However I could not get the service report as the printer at R.T.Outsourcing was not working.

                          On 28th May, 2007 again I faced the similar problem in the speakers. I contacted R.T.Outsourcing, New Delhi this time. (Case Id: [protected]). The problem was resolved on the same day.

                          On 8th December, 2007 again I faced the similar problem in the speakers. This time I was directed to Aforeserve, Nehru Place, New Delhi (Case Id: [protected]). The problem was resolved on 14th December.

                          On 3rd Jan,2008 again I faced the similar problem in the speakers & also there developed a problem in the Audio Jack of the laptop. (Case Id: [protected]). The problem was resolved on 7th Jan, 2008.

                          And now after one week there developed a problem in the charging system of the laptop.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I have bought a Lenovo laptop in March 2007. The machine type is 7761-4AQ and the serial no is MA-5T8CP. It worked almost fine till December 2007. Problem started from January last year and the CD/DVD drive stopped functioning. IN 2008, they have replaced the DVD drive (ODD) 5 times!!. Every time they replace it, it work for 2 months and then it started malfunctiong. Simply it could not recognize any media. I have following Len care since last july for this(case id[protected]th Oct 2008), case id SK3929 (17th July 2008) - but they are very very rude and totally non-cooperative. They are admitting that there might be issues with this model - but they are providing any solution for this. I have already renewed my warranty last year and the offering # is 12X6169 & the Authorization # is 12X169M1GS. Last monthly I got a mail from a Len care execute. Her name is Anita Shahi(anita.[protected]@lenovowarranty.co.in). I have never seen or talked such a rude, arrogant, bad-mannered customer care execute. She simply does not know how to speck with a customer. She told me that your warranty has expired and we could not do any thing. Don't know how could she said that - when I have already extended my warranty. More over, she told me that, Lenovo has replaced the drive free of cost once for customer satisfaction. I don't how does she mean that. When I told that I have extended the warranty, she simply hangs up. After that I have not any response. I don't know how come these people can get away with this behavior. Is there anybody who could he help me to resolve my problem - this DVD drive is simply making my mad.. Is Lenovo management listening. I have mailed the Len care so many times – but they are not simply responding!..
                          SIR,

                          Myself MANOJ KUMAR is really feeling ashamed for writing such mail to such gaint Corporate. After waitin a lot as em also human being so I also have patients & patients also ends at certain limit as mine end.
                          As now I get rid off for following your process now I need to correspond with u in black n white so that I can get some favorable output & results of my notebook recovery problems & can use it.

                          Experience with your service

                          I had visited to your service station which is located at J.O.P PLAZA SECTOR-18 3rd FLOR. NOIDA named INGRAM MICRO. Sinces last four month the day when note book SCREEN LOCK get infected (flap problem loose from laft side and gap) .

                          Hope some one will come forward to solve my problems

                          Will be eagerly waiting for your prompt favorable reply SO THAT I CAN TAKE SOME FUTHER DECISION ON IT

                          Thanking you
                          MANOJ
                          Case id-L8BKOOPO
                          MODEL NO.-Y510
                          CONTACT NO.-[protected]
                          EMAIL [protected]@GMAIL.COM

                          Lenovo Y Series laptop — gifts promised have not been received as yet

                          I had purchased a y series laptop in October 2008. I was supposed to receive a fast track watch and a reliance data card. I have got the watch but I am still waiting for the data card. I have not taken any other internet connection because of this and am still waiting. The contact number you had provided is always busy, so I am not able to contact you ([protected]/[protected]). my code is RED[protected].
                          Please send the data card latest by the end of this month. I require an internet connection urgently and I am waiting for that. do respond on my email provided.
                          sir/madam
                          I bought a lenovo Y-510 series laptop (product model[protected]Q and serial no. ME-15025) on date-- 23 june 2008 at 7:26:03 pm (i have attached copy of invoice with this mail)
                          from S.A.Infosys, plot no.-6, 1st floor, sahid nagar, Bhubaneswar, Orissa.

                          From the very 1st day (i.e. 23 june 2008)at 9:00pm when i reached home happily with my new laptop, unfortunately i discovered that my laptops DVD-ROM is not functioning, not
                          reading or writing any type of cd/dvd.So i called the Dealer at pnone no.[protected], they told me to come tomorrow with laptop.
                          I went with my laptop at 3:00 pm, and he told it was minor problem and he returned on same day.

                          But my problem was not yet over.I had a new series of problems were waiting for me.
                          After using my laptop for 15 days i started to face driver problems such as volume controll key stopped working, touch pad stopped working, key board was not working.
                          So i called customer care and they told me to formate my laptop and reload the OS and driver.But after doing that i had still same problem.
                          so, finally they(customer care) gave me a complain no.--[protected] and told me to submit my laptop at lenovo service centre at bhubaneswar(Wizer tech, gopabandhu sqr.bbsr).


                          I submitted my laptop on16/10/2008 to the above mentioned office, they kept it for 1 month.after 1 month they called me to collect the laptop as it is repaird.
                          but when i went there, my laptop was in same condition as it was before.then i checked my laptop there only at service centre, not even a single problem was solved.
                          Then they told me to submit my laptop for more 2 days.
                          but i denied, and came back with my defective laptop.
                          some how i managed it with that persisting problem.


                          Again after 20 days, i discoverd that my laptop hinge case has started producing cracking sound, and i was not able to open the lid of laptop.later on i found that i was cracked.
                          I called again C.Care on 5th jan.2009, they gave me CASE no.--L915005Q, and told me to submitt my laptop.
                          After one and half month that is on 26/02/2009 collecetd my laptop.

                          Now after two days i.e. on 28/02/2009 i found that my wi-fi is not working, there is very low data trasnfer, internet surfing is very very slow.
                          And on 1/3/2009 i found that my DVD-ROM switch is not working.not able to eject my dvd.
                          I called C.Care on 2/3/2009, they gave me a new case no. L932005R, and told to submit the laptop to service centre.

                          Now i am fed up with this laptop, it is not possible for to go to service centre very frequently since i am a MBBS student, it is not possible to miss my classes .
                          I have called to C.Care many a times, but never got satisfactory results.

                          I have decided to complain a case against LENOVO INDIA LTD at consumer court, i have all the documents and proof with me.


                          NOW, i realized that my 50, 0000 rs went into dustbin, and i have done a great great mistake by chosing lenovo laptop for my studies.
                          i dont want to see this laptop again in my study table this LAPTOP is a DUPLICATE CHINESE LAPTOP.
                          plz do me a favour, plz send me a address where i can send my DEFECTIVE laptop back, get my LAPTOP replaced with a ORIGINAL LENOVO LAPTOP.


                          kindly do look into my matter, i cant manage it anymore,
                          i am mentally very harassed by this laptop



                          yours


                          GAUTAM TRIPAHTY
                          ROOM no --46
                          MBBS boys HOSTEL
                          HI-TECH MEDICAL COLLEGE
                          PANDARA
                          RASULGARH
                          BHUBANESWAR
                          ORISSA
                          PIN-751010
                          MOB---[protected]
                          [protected]
                          sir.i bought a laptop, 1 yr back approx..ita model is 776147Q and serial no is MA6g8wr..sir last 7months back i replaced..my hard disk..due to problem in warranty.complaint.complaint no [protected]. and i gave my lenovo recovery cd to coustomer care in Hyderabad. ...which i got when i purchased.and they replaced it...but that time i dint check mine recovry cd..when they return.now mine is out off warranty..now when i format it buy that cd..my system is warning me that cd is missing some file and corrupted..so mine cd when i gave to customer care..they have replaced..it un intentionally..with corrupted..
                          soo i request u to give me genunie recovery cd..now..plz solve it
                          Friends,

                          Generally lenovo model 3000 Y500 series are having problem associated with Volume & DVD drive. It is not tolerate. whatever efforts you have taken to correct is going to vain.

                          Regards,
                          Raj
                          sir, my lenovo model 3000 Y410series are having DVD drive problem.please solve my problem.






                          yours
                          Biswaranjan Mahakud
                          At:-Mishra pada, bank colony
                          dist:-Angul
                          post:-Angul
                          Orissa
                          mobile no.:-[protected]

                          Lenovo — miss behaviour of service center employees

                          i have recently purchased a protection from lenovo on 6th june, 2009.They said i will get it last within 20 days which i don't so i called them.
                          There behaviour was really bad and unbelievable.when i object the agreed to return money but is returning money is the solution to their misbehaviour.
                          i have bought a lenovo Yseries laptop and they are not giving the onam offer they advertised in the newspaper. ihave bought this in the onamoffer period
                          my lenovo laptop has problem but i resister & there is no result why.my mob no-[protected]

                          not starting properly

                          my pc not working properly ; it starts very late and sounds also comes from speaker when in not use also and shut down not properly
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                            D
                            Dr.Shashank Nagar
                            from Mumbai, Maharashtra
                            Jan 9, 2008
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                            I was purchased Lenovo y500 series notebook 2 months back. And i have send all requesting Documents for Lenovo bigloot offer. But still not any response should given from their side. And I had still not get my free gifts. Phillips headphone & Speakers. Shuld i get it ?
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Sir,
                            I was purchased a Lenovo ,make laptop Y[protected]Q model.against the scheme of bigloot offer gift still not been received from u'r side,while all doc's already has been received by u.pl.check it


                            Regards,
                            Rakesh
                            Sir,
                            My Lenovo Y[protected]Q series is having a problem in CD DVD Rw , my notebook is is just 5- months older. it is making so much of noise after inserting dvd or CD And also not reading CD,s just show blank on the drive, i take all the precaution of thr drive but it is not working properly.
                            My Lenovo Y[protected]Q series is having a problem in CD DVD Rw , my notebook is is just 5- months older. it is making so much of noise after inserting dvd or CD And also not reading CD,s just show blank on the drive, i take all the precaution of thr drive but it is not working properly.
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                              P
                              Praviin Periwaal
                              from Piravam, Kerala
                              Jan 7, 2008
                              Resolved
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                              Respected Sir/Madam,

                              I've purchased a Lenove 3000 N100 0768 HCQ Model laptop bearing Sl. No.L3-LW791 MFG Dt: 07/05 from M/s Newwave Computing Pvt. Ltd. vide bill no. BGL-0359/PSG/2007-08 dt: 5 July 07 .

                              Afterwhich i have given my laptop for repairing for almost 6-7 times and have been constantly following up with them for the rectification of the problem. My USB Drive intermetentaly stops working. On speaking to them, they always say that leave your laptop with us for 2 days and we will correct it, but it has never happend and now they say that they are awaiting for the new parts to come.

                              The laptop is still in warranty and now i seriously feel that it has to be replaced rather then just running around the service centre to get it repaired.

                              Pls. look into the matter and try to resolve this issue.

                              Regard,
                              praviin

                              M/s thoughts,
                              #88 industrial suburb, 2nd stage,
                              yeshwantpur, tumkur road,
                              bangalore -560022
                              Mobile : [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              i bought a thinkpad R61 at Dubai just a couple of weeks back... i bought the a thinkpad because it was supposed to be a robust, rugged machine. but i find that the cover doesn't fit when i close it..the hand rest on the right side is creaky..i am quite irritated by the tacky finish to this machine...not to mention that there is dead pixel which the lenovo warranty does not cover beacause to my dismay i only found out quite late that they do not follow a zero dead pixel policy...

                              i am not sure if lenovo will do something about this very slip-shod finish to the body of the laptop but here is to inform the unwary that lenovo has completely destroyed the image of the thinkpad as being a reliable and robust machine...
                              Dear Sir/Madam,

                              I, Vishal Khajuria bought a lenovo Notebook(3000 N100 Series) - 076885Q
                              from New Delhi in Jan 2007, However the product was below my expectations
                              as this Notebook was not performing well, I had a number of problems in this, The battery of this Notebook was faulted in the month of October 2007
                              and when i placed a complaint in New Delhi Service center I was told that there is no warranty for the battery, and after few weeks the sound system of the same
                              was not available thru the speakers and I had to use Headphones If I need to hear from the Laptop
                              I had to rush down to Netherlands in Urgency in December 2007 And I did not buy the battery and neither I could get the sound system of TP repaired
                              As I could not afford the time,

                              Could you please advise me How much the new battery is going to cost me and where can I buy the same as I cannot trust any Lenovo dealer.

                              Thanks

                              Regards
                              Vishal
                              Dear Sir/Madam

                              I am having a lenovo note book (serial no : MA7TAGE, Type : 882211Q, model : Lenovo 3000Q) which was taken just 6 months ago, and now its power adaptor is not working. so please do the needful to get the device replace as early as posible.

                              thanking you

                              samadrita
                              Ph - 91-[protected] (M)

                              Address: MAAC, 74 bedon street, kolkata,

                              Lenovo/laptop — Faulty Machine

                              I purchased a Lenovo Y-Series Laptop last year in the month of February, which was having a problem of getting hanged while charger was plugged, since the time of purchase. I notified them about the same, but the service engineer present their said that it is normal functioning.
                              Only After one month of the purchase, the motherboard got replaced for the above said issue.
                              And, when I checked my Laptop, some of the keys were not working properly, for which they took another two weeks to get it changed.
                              All in all there were inherent problems with the machine and finally they accepted it and dicided to replace the machine in total. For which I gave the machine to them on November 19, 2007. But till now all they claim is that it is in progress.
                              Sometimes it is at the compan's end and sometimes it is the dealer.

                              My purpose of purchasing this machine was that i needed it for my higher studies as i am persuing a MBA cource.
                              Now, i had managed this huge sum of money for purchasing this laptop from my meagre salary, only with a view that i needed it for my studies but i seems to me that my entire effort has gone down the drains as i could not enjoy the comfort which i expected from this laptop from day 1 of its purchase itself.
                              further i am suffering loss of studies and loss of oppertunities.
                              and after paying the full amount of the machine, i could not enjoy it for even 1 day and the market rates have declined.
                              1) i seek a full refund of money i had paid for this machine.
                              2) i seek compensation for the discomfort i am facing without the machine.
                              3) i seek compensation for the mentol agany i am undergoing.
                              4) i seek compensation for the loss of studies i am facing.
                              5) i seek compensation for the loss of other oppertunities i am facing.
                              6) I Seek benefit of interest for my money being used by the company to earn profits for themseslves.

                              further i feel that the company and its dealers/ distributors should be adequately punished for there malpractises and indifferent behaviour towars a costumer who has paid the full amount for a product he has purchased.
                              they should be made to understand that it is only the consumers who are making contributions towards there salary and they have to respect this fact.
                              Dear Sir/Madam,

                              I am getting problem with my laptop for “CD Driver Door”. I purchased the laptop just 2 month back.

                              Thanks,
                              Dibya
                              [protected]
                              hii, sunitkumar...frn delhi i have alenovoy-410 model no and model name is 7757 and s/no-EB09335985. and p/no-R3NY37922907 AND CASEID- [protected]
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                                Naveen Krishna K
                                from Hyderabad, Telangana
                                Jan 4, 2008
                                Resolved
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                                Resolved

                                I have purchased worlds best laptop, the think pad model no 2049-33Q , on 12.12.07 through Adi Computers,Secunderabad. I got this for Rs.24,700. On switching the laptop for the first time , I observed a dot (1-pixel) [i.e one LCD is not burning properly] on the laptop . Immediately after tracing the defect , I took the laptop to the retailer M/S Adi Computers for further service.They contacted the service department and stated that "There should be four" dots / pixel problems /LCD problems for replacement of laptop .But it was not mentioned in any information supplied and warranty conditions. I am in little bit frustration and feeling very sorry for the reaction from the company and finally brought this to the consumer forum.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  S
                                  Siby varghese
                                  from Mumbai, Maharashtra
                                  Jan 3, 2008
                                  Resolved
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                                  This is the story of hightech cheating by a computer dealer at Navi Mumbai. I bought a Levono Laptop 3000 N100 A35 model - one year back from Biometric Compters, Airoli, Navi Mumbai for Rs. 50500. The problem with the laptop is the less battery backup. After one year - just completing the warranty period a representative from the same dealer called me for the servicing of the laptop. I given the laptop for repairing with Rs. 500 as charges for inspection. When I called the representative Mr. Harshad Dalvi for the status of the laptop, he topld me to spent Rs. 16000 for repairing. I told him not to repair and return the laptop. The next day onwards he started bargaining from Rs. 4000 to Rs.12000, because he is interested to take back the system. Again I told to return the system. On the same night ke called me and informed that the LCD of the laptop is cracked. I want to see the laptop and he called me to come to the Airoli shop. I went there and then he told me that the laptop is stolen. He discussed with his boss Mr. Krishna Upadhay and the boss on phone offered me Rs.10000 as penalty. I want atleat the 50% of the laptop cost. Now they are not ready to pay any penalty and asking me to file the case against cheating. Police called Mr. Harshad at Rabale Police station and he told the Inspector to contact Mr. Krishna. Now Mr Krishna is not rachable as he is out of Mumbai for New Year celebrations.
                                  Please don't go and purcahse from Biometric Computers. I also request the Lenovo India not to cancel the dealership.

                                  Siby Varghese,
                                  siby.[protected]@yahoo.co.in
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  VERY POOR SERVICE IN SERVICE CENTER CHANDIGARH NO RESPONSE ANS PART NOT AVALABLE IN CENTER CALL TO CALL CENTER
                                  Even I also had the same incident here with BIometric Laptolp Repairing Server (Harshad Dalvi).
                                  I gave my laptop to repair and he first told it will cost me around 12K then he become ready to repair in 2000 rupees.
                                  MY laptop was in a working condition before I gave to them but when I got my laptop back it was not working and laptop become totally useless.
                                  And they did not take any owner ship of that.
                                  And to take my laptop back, it took more than 1 month asking them 100 times asking my laptop to give me back.
                                  Please don't go and purcahse from Biometric Computers.
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                                    S
                                    surendra nath mahajan
                                    from Chennai, Tamil Nadu
                                    Jan 1, 2008
                                    Resolved
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                                    I purchased a lenovo 3000N laptop in October 2006 . One vacation pack on scratch card No. LN100714D has been won by me. They have confirmed through Email dated 19.10.2006 , that gift of vacaton package will be mailed out to me at my address by 20th November 2006 .Since then there is no communication from the company received by me , even after so many reminder sent through Email as well as letter to the Company at their Bangalore office.

                                    I feel sorry to purchase a productfrom such a giant company , who do not care for the customer and their greivances.

                                    S.N.Mahajan
                                    505, Eldorado Appartments,
                                    Tilak Nagar,
                                    Kanpur-208001
                                    phone :[protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    You are completely right. I have one lenovo 3000 H series desktop. This company doesn't know the meaning of Customer Care. And if your warranty is over then the amount of money they charge you is unbelievable. Buying a product from lenovo is not a pleasure but a burden.
                                    i purchased muy laptop y410 and also i choosed all the term and condition but still i didnot get gifts so pls send the mail
                                    Hello Sir...
                                    I have given my laptop for servicing ( my ODD was creating a problem ) to Hitech Informatics Pvt Ltd on 28th Nov.I contacted the toll free customer care number and even the service centre and they assured that I would get it back by 5th Dec.On 4th Dec I made a call to the service centre telling them that tomorrow I am dropping by to collect my laptop.They confirmed on that.Today morning ( 5th Dec ) when I went to the service centre, they told me that its not yet done.And I would get the same on Tuesday.They had my number.They did not even bother to let me know that its not done.I had to travel so much as well take leave from office to collect it.All in vain.LENOVO SERVICE CENTRE SUCKS !!!
                                    Same for me folks. I purchased Lenovo Y 410 Laptop in Diwali and did all the formalities as per their terms and conditions. Still I have not received any response from them. Any one has any idea ?
                                    I brought Lenovo 3000 Y500 77613AQ before one and half years ago. now DVD drive is not working and there is a thin horizontal line on LCD monitor. I think its gone.
                                    Hello all,
                                    I done most of formality...write the mail, might the personally who has responsible to Levono Person.
                                    But they do not provide me a gift...

                                    I think WE MUST FORGET THIS GIFT...
                                    OTHER Wise we can go in consumer court this is the other solution...


                                    IF anybody want mail id for this responsible person
                                    Please contact me on bellow id.

                                    Suryapraskh Raghuwanshi
                                    Hi,

                                    from LENOVO shop- Xeon Infotech, DC-2/13, Shastri Bagan, Room No.-3 Baguiati, Kolkata-59; e-mail: [protected]@sify.com; Ph[protected]/1, fax[protected]

                                    I had purchased Ideapad Y[protected]DQ red) 14" model on 26.10.2008. It may be recalled the said model was offered with some free gifts under Diwali Offer from LENOVO shop.I had opted for a MP3 and a Printer under the said scheme and I was assured by LENOVO shop that the gifts would reach my residence within a month from LENOVO. I have not received the same even after two months.

                                    May I expect my entittled dues from Lenovo ?

                                    Yours Truly.

                                    Mrs. Malati Malakar
                                    19/17 K. B. Sarani, DumDum
                                    Kolkata - 700080
                                    Date : 22/01/2009
                                    Dear Sir,
                                    I have purchased a Laptop Y 710 in the month of Oct 08 at the time of purchase there was scheme offerd by you to select either of two Items among Eight.
                                    In this MY ITEMS WERE TITEN WATCH & RELIANCE TWO MONTHS UN LIMITED DATA CARD.
                                    J am sorry to write you that till date I have not received the same, when I enquired about this from your CHANNEL TECHNOLOGY in end of Dec 08 I was surprised to hear from there Rep Mis ARFA NAZIM that they have not received my Documents therefore my case is been rejected. Then again persuing them regarding my dispatch of documents I was told to send all the copies of the same along with POD, those doc wre sent to them then it was there reply that I was right and my case was accepted and my gifts will be dispatch in Jan 09, .
                                    But to enform you that the Jan is going to end till date I have not received any thing.
                                    Now you better mail me why are you people do not take care of buyer and why do you make FALSE COMMITMENT for your offers, in fact what ever your sales schemes you offer those should deliverd at the time of seling products.
                                    I f you want I can mail you all my corrospondence with Arfa.
                                    Reply me urgently my details are as fallows -
                                    RED [protected]
                                    PARVA SHARMA
                                    mail - sharma.[protected]@gmail.com
                                    M.K.Sharma
                                    You are completely right. I have g series laptop. This company doesn't know the meaning of Customer Care.there was a gift offer but didn't receive & no body responding . Buying a product from lenovo is not a pleasure but a burden.
                                    I completely agree. I purchased a laptop in october 2008 and was supposed to receive gifts( a fast track watch and a reliance data card) I received the watch very late but have still not received the data card. Also the contact number provided is always busy. try calling anytime...really bad customer service.I purchased the product because I was getting a good offer. whats the point.the contact number provided by lenovo was [protected]/ [protected].
                                    sir,
                                    i was purchase a lenovo laptop model 3000 n 200 from 14june 2008
                                    i have many problems like hanging ..
                                    i call lenovo support team told me u can go servive center i have goan and some times laptop was ok .and again problems .i was call tollcenters was many times but was no reply ..
                                    i was discuss also dealer told this my problems u can go sevice center ..


                                    wiaing for answer
                                    shivaenterprsiesraipur
                                    hno 3501230, gronu f floor, panjabi colony kotara talab raipur
                                    pin -492001
                                    chhattisgarh
                                    mo [protected]
                                    i purchased lenovo 3000 g430 4152ACQ in that i am not able to install redhat linux 4, i am getting an error that "unable to find any devse" for that which driver i have to install kindly give full information about that



                                    give information to :rao.[protected]@gmail.com
                                    hi dear my name is neeraj kumar & i purchased a laptop on 9, march, 09.model no is y430, at that time there was a scheme pay simply 2999 Rs.as a DD.& after clearance of that.i'll recieve a BLACKBERRY MOBILE model no. 8700 V.within 45 day's...on 30 march, 09, has been cleared..& recieved 3 mail, s reguading DD clearance..bt still people r telling me that they don, t have stoke of that model..& no dody telling me when will i get my gift...
                                    I purchased a Lenovo PC from your authorized dealer sometime in December 2008. By end September 2008 the system started giving problems and I therefore lodged a complaint on 07.10 2008 which was immediately attended but the problem continued.
                                    Between October 2008 and April 2009 several visits have been made by your service engineers but the problem has not been resolved. Before and after every visit, on advice from these service engineers, I had to call my soft ware engineer for formatting, transfer of datas, reloading, loading of windows etc. as on a few occasions the hard disc had to be taken away by them for investigations causing me un-necessary expenses for no fault of mine.
                                    By April I was fed up with experimentations by your service engineers and instead preferred to hand over the problem to my soft ware engineer who has resolved the problem, which has again caused me additional expenditure.
                                    Surprisingly, the matter when briefed to Mr. Sudhir Putran, Director, Service and Support has not even been acknowledged and responded. It does not speak well of an organization of the repute of LENOVO.
                                    P.N.GUPTA
                                    I purchased a laptop in September 2007. Brand name is LENOVO ( Model number:776144Q and the serial number EB[protected]
                                    I am facing a problem that my laptop has no UPS back up. Then I contacted the service centre at Calicut- the Redington, P.T.Usha Raod, 4th Railway Gate, Calicut – 673002 many times. Every time they are telling that one IC is damaged, it will be corrected soonly. Then they gave me back the laptop without repaire and asked me to come back after one month. Now this is the fifth month and it is not repaired so far. And my laptop is still there in the Redington at present. I am suffering physically financially because of that.

                                    Dr.raju K
                                    Respected Sir,
                                    i m agree with above complaints. This Company lenovo doing fraud work at all places. I purchased a laptop for my senior Deputy Commandant Amar Singh Narwal, posted in 49 Battalion Border Security Force from BIT, Siliguri, Near Pani Tanki More in Diwali time. We Choose two gift items -Relaince Data Card and a Watch but Company give a Pen Drive instead of Reliance Data Card.
                                    Sir, do needful i[censored] can.
                                    Thanks
                                    HC/RO Ravinder Singh
                                    49 BN BSF, PO-Raninagar,
                                    Jalpaiguri, West Bengal-735101
                                    I purchased lenovo laptop Y510 69Q in Aug 08.Problems noticed as under:-
                                    i) Service provider in Lucknow clarified that JAVA and other programming languages does not run in window vista as such they loaded Window-XP and charged Rs. 300/- for the same and at the same time task manager was disabled which could not enabled by the service provider.
                                    ii) Hinge movement blocked and complaint was logged, though the bottom case has ben changed at Guwahati service centre but in hurry the bluetooth device and audio connection was not connected as such theese functions are not working. Touch sensitive pannel has also not fitted properly and elevated at junction which may damage to screen.The service centre at Guwahati has assured to rectify the complaints. I hope for good service at this time.
                                    I purchased a lenovo last month and within 20 days the motherboard and the touchpad failed. after contacting the service centre in park street, computer exchage in kolkata they said that they will replace the parts in 2 days. its been 10 days now and still i am sitting with this non functional laptop. I also used hp dell previously but never had such issues. truly... i will never ever buy or recommend lenovo to anyone in future.
                                    Dear sir/madam,


                                    I Have Purchased A Desktop P.c From your Dealer in Mathura(simco computer), At Date Of[protected].

                                    At the time of Purchasing Dealer told Us that if you buy Lenovo computer you can get two gift 1 is Printer & 2 is 2 yr Extended Warranty Through the "Diwali Double Deal". I had Registered my Detail & Reference no is (RED [protected]) But i could not Receive till Date any Single Gift So Kindly Suggest Me as the same & kindly do the needful.



                                    My Pc Detail is sr no MB 32275 & model no is MT-M5312-2LQ.



                                    Manish Sharma 22 West pratap narar Maholi Road Mathura.



                                    Regards
                                    Manish sharma
                                    [protected]
                                    Dear sir/madam,


                                    I Have Purchased A Desktop P.c From your Dealer in Mathura(simco computer), At Date Of[protected].

                                    At the time of Purchasing Dealer told Us that if you buy Lenovo computer you can get two gift 1 is Printer & 2 is 2 yr Extended Warranty Through the "Diwali Double Deal". I had Registered my Detail & Reference no is (RED [protected]) But i could not Receive till Date any Single Gift So Kindly Suggest Me as the same & kindly do the needful.



                                    My Pc Detail is sr no MB 32275 & model no is MT-M5312-2LQ.



                                    Manish Sharma 22 West pratap narar Maholi Road Mathura.



                                    Regards
                                    Manish sharma
                                    [protected]
                                    [protected]
                                    I have purchase lenovo 3000 g430 b3q laptop. Its serial no is 4152 b3q r3e7nt8 and install xp os but audio is not working. I have audio driver from internet. But that is not working.
                                    IRef Note Book Ref:
                                    Lenovo-G550,
                                    Model Name:2958,
                                    S/No-CBQ0200242,
                                    MO-CB09071627,
                                    Factory Id-PRC4
                                    Purchased Date:15.08.09(from Reliance Mart, Motikhandi, Jamngar)

                                    This is to bring your kind notice that the note book purchased by from Reliance Mart on 15.08.09 with licenced version of "Wndow vista Basic".
                                    After using the note book for ten days, I encounter problem in opening of Internet explorer.The note book was given to Reliance Mall for a check & resolution of problem.The problem was resolved but pirated version of "Window Vista Home basic N" was loaded, by which all the factory set functions are not working.

                                    Presently the warning is comming as 2days to active, Active window now, but the window is not getting activated on line.After that window is loaded but I dony know the authencity of same.

                                    Surprise note that after 20days of loading window is not booting,

                                    Hope you will appreciate my approach to take it as customer feed back.

                                    Hope your rescue team will do something for the issue,

                                    Regards,

                                    Sunil Kumar Jena([protected]),
                                    Hi,

                                    I am holding Lenovo laptop from the last one and half year.
                                    1) After 6 moths from purchased, DVD RW is not working.
                                    2) After some days from purchased, MS-Office is not working.
                                    3) IIS server is not able to configurable becuase Vista Home Premium is not supporting.
                                    4) i tried to migrate to XP Operating system. but lenovo drivers is supporting only Microsoft Vista OS.
                                    5)If i need to migrate to windows 7, what is the process do i need to follow.
                                    sar muje lenovo loptop ka all draivar chhaiya
                                    I want to instal window which I buy in offer. but i cant install in my laptop .help me to instal
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                                      A
                                      ANKIT TAMRAKAR
                                      from Aurangabad, Maharashtra
                                      Dec 31, 2007
                                      Resolved
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                                      Resolved

                                      I HAVE PURCHASED LENOVO LAPTOP MODEL NO. (A35) SINCE 4 FRB 2007 FROM NAGORI IT WORLD, GWALIOR ( M.P.)
                                      BEFORE PURCHASING COMPANY'S TOLD ME THAT A35 LENOVO LAPTOP GIVES 3-12 HOUR OR EQUAL BATTERY BACKUP.
                                      BUT BEGGING TO USE IT'S NOT GIVE US PROPER BATTERY BACKUP.
                                      MY WARRANTY PERIOD IS LEFT UP TO FEB. 2008.
                                      SO I HAVE TO CHANGE MY LAPTOP BATTERY IN WARRANTY PERIOD.
                                      SO,PLEASE TAKE A FAST ACTION OF MY COMPLAINT AS EARLY AS POSSIBLE.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Hi..
                                      I puchased lenovo 3000N100 laptop on 14 April 06 and the battery stopped functioning in the month of January 07, I kept walking around the retailer for a replacement but at last he gave me a new battery for Rs. 4600/- in place of replacing the battery. The product is still under warranty.
                                      so i need to replace the old battery in warranty period.....
                                      Please take appropriate action.
                                      Sir
                                      i Have a Laptop for Lenovo 22Q Serial no MA-BBB0G
                                      I have Purched for this laptop is 30-1-08 but this laptop Batrey is not properley working so i Just want to replec for this batrey
                                      i have bought a lenovo Y500 3000 about 16months... i had no problem when it was in warrenty period... but now my battery back up is not more than 20mins... please suggest me what to do... can i recover the problem by changing any settings... please help me... i live my laptop a lot n i dont want to loose it...
                                      I have purchased a lenovo Laptop N100 Series One year Before .
                                      I had getting good backup before one week. But Now A problem has arrised that is The batery is not charging and Tyhe laptop can only be operated by electiricity.
                                      Hi..
                                      I puchased lenovo 3000N100 laptop.can any one help me take a recovery file for its
                                      i have 3000N100 laptop, i want to purchase battery what is the prize of battery.

                                      lenovo a 6000 mobile overheating and battery fast down

                                      lenovo a 6000 mobile purchase from online flipkart feb' 25 th 2015. this phone work is very bad. i not excected this type. over heating, battary down very fast.. even not useing per hour 20 % charge down. please justice to me.

                                      my laptop is not working

                                      sir i purchase a lenovo g580 dated on 21/08/2013 . and i use this laptop one month and laptop mother board ic is burning and the laptop is in warrnty but lenovo compny say that is not change my mother board so please help me.

                                      Charger is not working properly

                                      My charger whenever I connected to port it is connecting as well as disconnecting in 2 seconds...i have bought this mobile and charger recently..it has warranty too. please provide me the solution as soon as possible
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                                        V
                                        vinod krishnan
                                        from Gurgaon, Haryana
                                        Dec 29, 2007
                                        Resolved
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                                        Resolved

                                        MODEL SL NO.3000 H
                                        SL NO.88233 AQ-L 907862
                                        LENOVO COMPUTER

                                        iHAVE PURCHASED THE ABOVE DESK TOP FROM DIGIMATICS LTD,ANSAL CHAMBER I,
                                        BIKAJICAMA PLACE, NEWDELHI ON 06.02.2007 VIDE INVOICE NO.DIPL/433/06-07.
                                        NOW THE WARRANTY PERIOD. IAM NOT IN A POSITION TO PLAY DVD BECAUSE I HOPE
                                        THE CDROM IS NOT WORKING. AS PER YOUR BOOK LET I CALLED NOW THREE TIMES
                                        ABOUT THIS DEFAULT. THE NUMBER IS[protected]. bUT THE REPLY AT YOUR END IS
                                        THAT WARRANTY PERIOD IS OVER AS PER YOUR RECORDS AND NOT IN A POSITION TO
                                        REGISTER MY COMPLAINT. TODAY 28.12.2007 WITH MY TIGHT SCHEDULE I CALLED THE
                                        ABOVE NUMER AT 7.40.PM AGAIN AND AS USUAL THEY TRANSFER THE CALL TO THE
                                        SERVICE SECTION. THERE YOUR SERVICE PERSON INTRODUCED THAT HE IS MR. SIVAM.
                                        I TOLD HIM THE DEFECT OF MY COMPUTER AND AGAIN THE SAME REPLY THAT THE
                                        WARRANT OVER AND NOT IN A POSITION TO REGISTER MY COMPLAINT.
                                        iT IS HORRIBLE. I PURCHAS3ED THE COMPUTER FROM THE ABOVE DEALER AND THE
                                        ORIGINAL INVOICE WITH ME. yOU CONTACT YOUR DEALER AND CLARIFY IT. i TOLD
                                        HIM THAT WE PURCHASED ON 06.02.2007 AND WE DONT KNOW YOUR RECORD .hE THEN
                                        VIROCIALLY AND IN ANGRY REPLIED THAT I HAVE TO SEND THE BILL COPY TO THE
                                        EMAIL ADDRESS [protected]@LENOVO WARRANTY .CO.IN.
                                        wHY ISHOULD SCAN AND SEND THE BILLCOPY TO YOU. WHAT FAULT IHAD DONE.i
                                        PURCHASED LENOVA COMPUTER. THAT IS MY FAULT. sO KINDLY RECTIFY MY
                                        COMPLAINT IMMEDIATELY.WHENEVER YOUR SERVICE ENGINNER COME TO MY HOUSE ,I
                                        PRODUCE THE ORIGINAL BILL DATED 06.02.2007.
                                        ONE THING FOR YOUR IMPORTANCE IS THAT I PURCHASED IT ONLY FOR GETTING
                                        IMMEDIATE AFTER SALES SERVICE, BUT AFTER 4 DAYS ,DAILY COMPLAINING AND
                                        NOBODY IS ATTTENDING OR REGISTERING MY COMPLAINT AS ITIS WITH IN THE
                                        GUARANTEE PERIOD. MATTER URGENT ,OTHER WISE I WILL TAKE FURTHUR MEASURES
                                        IMMEDIATELY.i PURCHASED IT ON 06.02.2007 AND ORIGINAL BILL IS WITH ME. I
                                        DONT KNOW WHAT YOUR RECORD . sO TAKE IMMEDIATE STEPS URGENTLY.

                                        MY NAME: VINOD
                                        ADDRESS: B-8,6065, VASANT KUNJ, NEWDELHI
                                        MOBILE NO. [protected]
                                        TEL NO. R[protected]
                                        OFFICE[protected]
                                        EMAIL ADDRESS:
                                        [protected]@yahoo.co.in

                                        AFTER SENDING EMAIL ,AGAIN THE COMPANY NOT ACKNOWLEDGING MY COMPLAINT STATING THAT THEY WANT THE SCANNED COPY OF THE BILL, THEN ONLY ATTEND THE COMPLAINT. wHY I SHOULD SEND IT. I HAVE PURCHASED FROM THE COMPANY DISTRIBUTOR AND CHECK IT UP WITH THEM. NOW AFTER THE COMPLAINT 5 DAYS ELAPSED. I WANT TO COMPLAINT IT IN CONSUMER COURT IMMEDIATELY.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        laptop is not logging in because of fingerprint device is not working

                                        ibm-lenovo — Gave a disk drive which is not of the same company

                                        Hi,
                                        I took a lenovo desktop 6 months ago and the dealer from which i took that is not giving me a proper care for my problems with the desktop.My disk drive damaged within 1 month of my purchase and then the consumer gave me a drive of an another company and that also in a non working condition.Moreover he is giving ridiculous answers to all my questions and doesn't even care to any of my problems
                                        SO I PLEASE REQUEST YOU TO TAKE SOME SPECIAL ACTION AGAINST HIM OR ELSE I AM GOING TO FILE A COURT CASE AGAINST HIM FOR HIS MIS CONDUCT.

                                        IBM — machine getting slow in warranty period

                                        machine is getting slow day by day within warranty period the ram is not working properly needs free inspection. date of purchase-19.08.2006
                                        unable to register warrenty
                                        model no. 4056
                                        MO No. R3N[protected]
                                        Serial No. EB08922605
                                        i have lenovo desktop pc t71 2105 model sr no. 1s53131bomb00121

                                        i want driver for xpsp2
                                        why u left ur hand after purchasing the laptops. my name is sambhu kumar in the month of april 2008 i bought a laptop from authorised dealer from gwalior. my laptop model no is 77614EQ...& SEREIAL NO.IS MA8KBV2. WHY MY WARRANTY PERIOD IS EXPIRE DOWN BEFORE ONE YEAR????????WHY DEALER DOESN'T GIVE FULL INFORMATION TO US??????/FIRST I WANT TO EXTEND MY WARRANTY PERIOD UP TO MAXIMUM DAYS AS POSSIBLE & PLS ENGINEER TO UPLOAD MY TV TUNER CARD IN MY SYSTEM AS SOON AS POSSIBLE...MY CONTACT NO IS ...[protected], &&...[protected]. THANX
                                        one year kasperkey antivirus facility is not available.what will i do?

                                        Lenovo — not registering my complaint still warranty is there

                                        my wireless device is not working properly. my veriface software is not working properly.
                                        some times if run more than one application some burning smell is coming.if open more than one application in the internet mouse is not working properly.
                                        by mistake i purchased lenovo laptap.my wireless device is not working properly.if i open more than one application in the net it my mouse is not working properly.sometimes if run my some burning smell is coming.
                                        machine type model is lenovo 3000y500t5300w51024160pivcw3b77614eq
                                        machine type modelno:59011716
                                        machine serial no is EB06995728

                                        lenovo 3000 h — Getting Information Only

                                        Respected SIr/Madam,

                                        I want to get the information about my Desktop's RAM such as its type, Its expanded capacity.
                                        Machine Type :- 8823
                                        Model Noumber:- 3AQ
                                        Product Family:- Lenovo 3000H
                                        Serial Number:- L9b3140

                                        My Email address:- [protected]@yahoo.com
                                        Thankyou.
                                        cd driver not functioning, &50% keys are not functioning,
                                        cd driver&50% keys are not functioning
                                        s/n-EB07109744
                                        model name-7757
                                        p/n-R3N037B20131
                                        my desktop is not working properly.
                                        sir i want to know my resistation no., when i resistered my no. and printout the resistration form the light had gone, so i can not found my resistration no., i want to apgrade my warranty so please informe me. thankyou verymuch.
                                        Want to know contact details for LENOVO laptop Sr. management contact details in india for after sales servic?
                                        I have purchased lenovo laptop Y430 in the US with international warranty.
                                        Highly unprofessional and non technical staff at GK systems service centre in wilson garden bangalore.(dont even know how to add remove programs, how to connect wi-fi router), top of it misguiding peoples by saying "it is not cevered under warranty".
                                        currently iam facing trouble in Wi-fi connectivity. launched several complaints... visited service centers, no solutions since last 90 days...pls advice whom to contact (email id, phone numbers) will be helpful

                                        Himanshu Raj
                                        Bangalore
                                        [protected]
                                        Want to know contact details for LENOVO laptop Sr. management contact details in india for after sales servic?
                                        I have purchased lenovo laptop Y430 in the US with international warranty.
                                        Highly unprofessional and non technical staff at GK systems service centre in wilson garden bangalore.(dont even know how to add remove programs, how to connect wi-fi router), top of it misguiding peoples by saying "it is not cevered under warranty".
                                        currently iam facing trouble in Wi-fi connectivity. launched several complaints... visited service centers, no solutions since last 90 days...pls advice whom to contact (email id, phone numbers) will be helpful


                                        Laptop Sr No.:CBU0025109
                                        Himanshu Raj
                                        Bangalore
                                        [protected]
                                        sir muje antivirus nhi mila hai...i sal k liye norton ka
                                        I HAVE BROUGHT A LENOVO DESKTOP SOME 6 MONTHS AGO.TILL NOW EVERY PROGRAMS ARE WORKING PERFECTLY.BUT I SEEMS A PROBLEM WITH MY LENOVO SPEAKER.FROM 2 DAYS ITS NOT WORKING.WHEN I INSERT ANOTHER SPEAKER IN PLACE OF LENOVO SPEAKER THEN THEY WORKS PERFECTLY EXCEPT LENOVO SPEAKER.SO KINDLY COME TO MY HOUSE AND CHEAK MY SPEAKER AS SOON AS POSSIBLE.
                                        MODEL-53123CQ
                                        S.L-MB14427
                                        NAME-TANMAY PAUL
                                        E.MAIL-HELLO.[protected]@HOTMAIL.COM
                                        I M REALLY FED UP FROM LENOVO SEVICES.I HAVE PURCHASED A LAPTOP 11 MONTHS BEFORE.NOW ITS NOT WORKING WELL.IT HAS CREATED SOME PROBLEM LIKE
                                        {1} GET SO MUCH HOT IN 20/30 MINUTES
                                        [2] BATTERY PACK UP IS VERY POOR
                                        [3]AUDIO PORT IS NOT WORKING
                                        I M TRYING TO MAKE A CALL AT TOLL FREE NO FROM LAST 3 DAYS BT NO RESPONSE FRM THEIR.I live in hissar[haryana] and want to register my complain and want a appropriate solution as soon as possible.pls give give me the benefit of my LENOVO WARANTY PERIOD.
                                        by mistake i purchased lenovo laptap.my wireless device is not working properly & my battery packup is only 5min after keeping 6hours also. but there s no reply, i purchased laptop on 14-07-08.


                                        Product model no:4056-24Q
                                        Product serial no:MA-AM9LL
                                        EB[protected].


                                        I M TRYING TO MAKE A CALL AT TOLL FREE NO FROM LAST 3 DAYS BT NO RESPONSE FRM THEIR.
                                        I have a lenovo 3000 G400 and G410 harddisk 80gb and ram512
                                        now i want to increase hard disk and ram so what can i do
                                        I have made several complaints regarding my LENOVO laptop. But my COMPLAINTS have fallen to DEAF EARS. Can anyone help me my no. is [protected]
                                        this complaint is associated to model no 3000N200 AB2 (0769AB2)..s.no-M301068.I bought a lenovo notebook on 16th of august, 2008 and within 3 months its fingerprint reader stopped working and i actually wanted to replace the fingerprint sensor since it is still in warranty period.moreover they have extended my on site warranty ...i had been trying to contact lenovo customer care center via phone but i feel that they are not eager to take this problem seriously ..they always refer me to different person who had never ever answered my phone call.they were very adamant about me accepting to renew my onsite warranty by promising to many things...now where the hell your services have vanished.this is what lenovo does with their customers ..harrasment.i beg you to consider my request to earliest.
                                        Hi Guys as following detail will help to get services

                                        Address
                                        Lenovo India Pvt Ltd
                                        Embassy Golf Lonks Business Park
                                        2nd floor, Fair Wind, No. 10/3
                                        Koramangala Intermedaite Ring Road
                                        Banglore-560071
                                        contact[protected]
                                        [protected]@lenovo.com

                                        ibm lenovo desktops — complaints in my office systems

                                        15 monitors coming "CONTRAST 100" in RED COLOUR Follow this monitors and cpu serial no's

                                        monitors model 6332-BCE/A, FRU NO- 41A4257, CPU MODEL 8811-BW7


                                        MONITORS S.NO CPU S.NO'S

                                        1) V115563 L9AA496
                                        2) V113768 L9AA669
                                        3) V111384 L9AA685
                                        4) V114080 L9AA666
                                        5) V115571 L9AA585
                                        6) V111421 L9AA624
                                        7) V114083 L9AA740
                                        8) V114104 L9AA593
                                        9) V113774 L9AA687
                                        10) V115570 L9AA670


                                        PLZ SEND ME SERVICE ENGEER.
                                        THANK TOU SIR


                                        CONTACT ADDRES

                                        PAO (ORS)EME,
                                        EME RECORDS COMPOUND
                                        MCEME,
                                        LALBAZAR
                                        TRIMULAGIRRY.
                                        SECUNDERABAD
                                        PIN 500021
                                        sir,

                                        i have purchased a desktop machine no 5312 2 HQ MB 34203 last year in oct, many problem facing regading desktop :

                                        1.
                                        Re-place RAM after 02 months from the date of purchase
                                        Re-place RAM again after 05 months from the date of purchase
                                        Re-palce motherboard change in Aug 2009
                                        till my complaint regarding card reader not working complint log in sep 2009.

                                        I want to register my complain and want a appropriate solution as soon as possible.pls give me the benefit of my LENOVO WARANTY PERIOD
                                        My Mobile No [protected] Kolkata
                                        sir,

                                        i have purchased a desktop machine no 5312 2 HQ MB 34203 last year in oct, many problem facing regading desktop :

                                        1.
                                        Re-place RAM after 02 months from the date of purchase
                                        Re-place RAM again after 05 months from the date of purchase
                                        Re-palce motherboard change in Aug 2009
                                        till my complaint regarding card reader not working complint log in sep 2009.

                                        I want to register my complain and want a appropriate solution as soon as possible.pls give me the benefit of my LENOVO WARANTY PERIOD
                                        My Mobile No [protected] Kolkata
                                        lnas0091

                                        lenovo k series — notworking proprly

                                        our system is very slow and not working prperly..
                                        About pc
                                        inteicor2duo
                                        k-series
                                        s/n: mb11440
                                        my system is very slow...and not working properly..
                                        my system is not working properly...
                                        s/n : mb11440
                                        intel core2duo
                                        k-sereas
                                        L9BL0093


                                        the above number is the complain registered at the customer care center. i was asked to mail this number to the company site. kindly revert back in order to get the laptop fixed. the laptop doesn't start & goes to the booting session every time the power is switched on.


                                        thank you
                                        sound draiver not working
                                        sir,

                                        i have purchased a laptop machine sno 77611AQ and Model MA-5dkz6, many problem facing regading LAPTOP NO DISPLAY, COMBO DRIVE And SPEAKERS so please solve our problem as soon as possible .

                                        Thanks
                                        sanjay sachan
                                        kanpur
                                        [protected]
                                        sir,

                                        i have purchased a laptop machine sno 77611AQ and Model MA-5dkz6, many problem facing regading LAPTOP NO DISPLAY, COMBO DRIVE And SPEAKERS so please solve our problem as soon as possible .we have facing problem last three months we have purchase two years extended warrenty.

                                        Thanks
                                        sanjay sachan
                                        kanpur
                                        [protected]
                                        i have problem in my dvd driver it is still in warrenty period.i had talked to the customer care and told them my laptop sr no. and they he told me my laptop is out of warrenty but i had clip and it is up to 25 feb 2010. so what should i have to do pls recommend some solution.i am giving u its whole information

                                        sr no-eb10132817, lenovo laptop system 42 Q (415142QR3CF8MH)
                                        I HAD PURCHASED it from MANDLA (DIST), M.P. SHOP NAME-LCC SERVICES(link computer&communication services) opposite jaggannath school, MANDLA, M.P
                                        SHOP CONT NO.[protected]. E MAIL- [protected]@rediffmail.com.
                                        my identity:ADITYA DUBEY, CONT NO.[protected], [protected], [protected] . MY ADRESS- RAJEEV COLONY MANDLA.
                                        BUT U CAN CONTACT ME ON [protected]. ONE THING MORE when i talked to customer care he gave a no and asked to do some thing but i cant understand due to conjunction problem yhe no he gave me is-
                                        L02F009K. AND ASKED TO EXTEND THE WARRENTY .PLS GIVE SUGGENTION .

                                        lenovo desk computer — kindly service my home only one year

                                        i am purchase lenovo computer desktop dou 2core itj shoroom but my computer no any service system slow and more problem itj shop was close kindly solve my problem computer lenovo service
                                        my contact no-[protected].[protected], address q.no-c/148 harina colony po-nawagarh, dist dhanbad, naer pani tanki
                                        sir,
                                        I am Varun Kumar contact no [protected].I updated warranty for my laptop Y510 series from lenevo service centre chennai.I got my registration form service centre chennai.i contacted from lenevo technical support for my complain number but they suggested me to send my scanned copy of registration form and purchase bill to following email addresses:
                                        [protected]@lenovoreg.com
                                        [protected]@in.ibm.com
                                        I send those scanned copies to the above email addresses on 14 august 2010.But still i did not get any confirmation mail about my laptop warranty and complain number from these above email addresses, then i contacted again to lenovo technical customer support then he suggeested me to send scanned coppy of warranty registration form to [protected]@in.ibm.com and he told me he will call me on my mobile.I send him those scanned copies on 18 august 2010 but again i did not get any response from them.
                                        on 1st september 2010 i contacted from lenovo technical customer support then they gave me another email address, so i sent again my scanned copies (warranty registration form and purchase bill) to [protected]@lenovoreg.com on the same date 1st sep 2010 but still i didnot get any confirmation mail or reply.so please try to solve my problem(warranty updation) as soon as possible.

                                        my laptop details:
                                        machine serial number : ABQ0002964
                                        SL NO :7757-42Q-ME-02313
                                        MACHINE MODEL: Y510
                                        offering no:12X6565
                                        Authorisation number:59704A2731
                                        so please try to solve my problem as soon as possible its very urgent and reply me on my contact number or email id.

                                        thanking you
                                        Varun Kumar
                                        contact number [protected]
                                        email id: [protected]@gmail.com
                                        no action taken on my complaints since 1 year.
                                        my ref. no.-[protected]
                                        i want to register my complain and want a appropriate solution as soon as possible. pls give me the benefit of my Lenovo Waranty Period.
                                        Serial No:ESO6295459
                                        MO:R39X20626901
                                        Modem S. N. :8M03502A2250249
                                        Mother Board:57122716

                                        Contact Number:[protected], [protected]
                                        i purchased lenovo G[protected] S/n cb08990024 laptop on 9th september 2011, i am facing problem in the keyboard of the laptop, at the time of starting the laptop is alarming constantly for 10 - 15 minutes and there are some more problems in the keyboard.I went for the complain to the showroom with the bill in which clearly written that warranty is till 9th sep but they said warranty was expired on 3rd august, so they refused to correct the keybord.They asked me to check the warranty date at support.lenovo.com but there as well showing that warranty was till 3rd of aug. So please suggest me what to do..?
                                        name-mohit mahajan
                                        mobile number-[protected]
                                        email id-shomumahajan2gmail.com
                                        my complane no. [protected] to not working my computer hellp not bilaspur custermercare my neme is ram prakash singh, korba
                                        if not repair my computer to than go court
                                        my mobile no. [protected]
                                        Dear sir
                                        i ved prakash pandey say that my leptop
                                        lenovo -G570, searial no-cb08789175
                                        MO-cb01080635
                                        model name-20079
                                        my laptop not on any time and battary bacup very poor
                                        so please help me.
                                        Thnx & Reg.
                                        ved prakash pandey
                                        gokul krishna ashram road
                                        near- four star cinema hall
                                        prunea, bihar, pin -854301
                                        mob, no- [protected]
                                        sir,

                                        i have purchased a lenevo laptop (idea pad) this year in feb, many problem facing regading laptop :

                                        1.
                                        my keyboard of lenevo (idea pad) is not working.
                                        2.
                                        touch mouse is not properly working.

                                        I want to register my complain and want a appropriate solution as soon as possible.pls give me the benefit of my LENOVO WARANTY PERIOD
                                        My Mobile No 1. [protected]
                                        2. [protected], kharagpur, keshiary
                                        email id: [protected]@gmail.com

                                        Keyboard Problem

                                        Hi, I have purchase one lenovo pc in 16/07/2014, Pc details is given below -- LENOVO DESK[protected]H530S) S/N ESI3005188 LENOVO TFT LED 18.5''[protected] S/N -6ML1641E1200736

                                        drivers complaints

                                        i have L410 lenovo laptop. also i had installed win 7 with 32bit OS.in that device internet was not connect pls help to install correct driver for connect to net.
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