I purchase lennovo zuk z1 from first flash sale, mobile is very
dashing in look and best thing in this phone is its 64 GB memory and
huge battery backup in budget price.
Within the one month of purchase it started problem in front camara
but I am not very keen of salfie so I not try to go service center for
that, for me it was ok because I don’t very much need for front
camara.
After six month o[censored]ses back cover of the phone looks open form one
side. For the safty of mobile phone I paste the back cover from open
side by fevi kwik.
After eight month o[censored]ses battery of mobile phone started drain in few
hours, I contact the lonnovo technical expert on chat session, and it
is advised to make factory reset once and if still problem persists
contact the service center
I visits the service center at Tilak Nagar to deposit
the phone for repair and note down the issue of front camara, quick
drain of battery. Engineer of service center open the whole mobile and
then after said that you need to pay 25 hundred for repair, my wife
said that product is under warranty then why we need to pay for
repair, Engineer said that you paste the back cover of mobile with
fevi kwick and due to that you are facing problem. My wife take the
picture of open mobile in which it can be seen that battery is wholly
packed and fevi kwik not affect the bettery in anywhere.
He also returns the mobile without proper packing. Mobile back cover
is still open.
I also note one thing that also surprise me is that Lennovo Zuk Z1
launch in india in june 16 but in the battry manufacturing date is Sep
2015, How can lennovo sale a new product with 1 year old battery, this
is really very disappoint me, A brand who is known for their quality
is using 1 year old battery in their New Mobile, It’s a category of
fraud with customer,
Thanks,
Rajesh Kumar Singh
Mob [protected]
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