Lenovo — Battery performance issue bad

Address:

57 Rakesh niktan balaji nagar kamla nagar agra

Few month back i have buy 2 Lenovo Ideapad Slim 3i 10th Gen Intel Core laptop for office work both model are same. 1st laptop is working is fine but 2nd laptop battery is not working i try to connect with online customer care they spend more than 2 hours to check the battery after that they said battery is not good but still there is no response to change the laptop or battery after the 4 month effort i try to find local customer support and my personal experience is too bad with the local customer service center agar Sanjay place as well the way they talk is unprofessional Lenovo is big brand but after the buying laptop i real despoilment with support online or offline they don't have home service support and every one knows bcz of covid19 we are buying laptops so that we can do work from home