Lenovo — Cheated at lenovo service center Rohini delhi

udeepak84

from Agra, Uttar Pradesh

Address:

New Delhi, Delhi, 110084

Hi there,

this is to inform you that the service center at rohini is full with cheaters, i went there to repair my phone, the guy sitting over inspected it (lenovo K5 note) and said its mother board is damaged and I have to pay Rs. 9000 to repair it, he asked me if i am interested to sell my phone then he can purchase it for Rs. 2000, the same phone i got repaired in Rs. 400. Sim IC was damaged.

Who is responsible for the misguiding the customer is this the company policy or the person sitting over there is a cheater.

Please respond me.

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Lenovo customer support has been notified about the posted complaint.

Dec 27, 2016

Updated by udeepak84 IMEI no. is [protected]. now the warranty of my phone has also expired just because of the lenovo staff. They are greedy and cheaters. They didnot tell me the facts. I dont know why you keep this kind of frauds with you.

please suggest what to do. otherwise i will take some legal action.