[Resolved]  Lenovo — Company Not Issuing My Warranty

Address:

Hyderabad, Andhra Pradesh

Hi, I made a purchase of lenovo yoga tablet online, on the official website of lenovo in December 28th 2013. I bought it on an offer made on their website with additional accessories and 1+1 warranty. When i received the parcel, the head set was missing and the details of warranty are not present. I have sent 4 emails from jan 4-Jan 10 to "[protected]@thedostore.com" with complaint number :EFM[protected] with no response. I have made 8 calls to their toll free number[protected] where i was said they are not the concerned department. Later i called the head office in Bangalore where they gave me the email of their support manager rkulkarni for further communication. But their is no response from her either. I later got the issue resolved by communicating on the facebook page of lenovo. They dispatched my head set and said they will send the warranty confirmation in 15-21 days. Its already been a month and they have not sent my warranty documents. I tried to communicate again on the lenovo fb page but with little response now. I also tried emailing to [protected]@lencare.co.in but they are not responding from past 1 week. Please help me get my1+1 warranty