Lenovo — complaint about lenovo service center

Rahul_490

from Mumbai, Maharashtra

Address:

700156

I have handed over my phone to lenovo service center (Soin[protected]) on 05.07.2017 with an issue that charging socket is not working/broken. After 1 month they called me and told the that the motherboard is gone because of some liquid went inside (Don't know how).
When i went to collect it, they were returning me the phone with crushed display and in a very poor condition. After arguing with them, they accepted that this is their fault and will return my phone in working condition.
I have complained this via email to lenovo customer care support and service desk but they also washed their hands by saying please get in contact with 'service center team'.
Now it's a month again and i have not received anything from them. This is a cheating that lenovo's staff have done. They have broken down my phone and somehow liquid has gone inside and now they are trying to wash their hands off.

Please help me.

With regards,
Rahul kumar
Contact number - [protected]

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Comments

Ifhaam

from Ambala, Haryana

I dropped my phone at Ur Srinagar service center, having Mick problem, was in warranty, , and received phone after 18 days, , but my phone has still Mick problem, , unable to listen voice when I call someone, , , please help

Thulasi Raman

from Chennimalai, Tamil Nadu

I bought this Mobile at may'17 . Now I felt uncomfort for using this Mobile. Because this Mobile is always in heating condition. So that battery is also reduced quickly. When I keep this Mobile in my pocket that time also got heating. I'm really unhappy to use this Mobile. And also this Mobile overheating while charging. Battery is not effective.