Lenovo — Complaint against the Lenovo Laptop which has Battery Back Up Issue against the Specifications Declared by Lenovo

Address:	Lenovo India
Website:	www.lenovo.com

Consumer Complaint: Lenovo Legion 5, Laptop, Model# 15IMH05C, SL# PF2TMRKY, Battery is draining out completely within 1.30 Hrs against the Specification declared by Lenovo as 5 Hrs.
Reference Lenovo Complaints# [protected] (Feb 2022), [protected] (Jul 2022)

I have purchased the laptop Model "Lenovo Legion 5, SL# PF2TMRKY" on 24 Aug 2021 from Reliance Digital Stores, Ramanthapur Branch, Hyderabad, Telangana State, for Rs/- 91, 996, Ref Tax Invoice# [protected].
Laptop Battery is getting drained within 1.15 Hrs against the declared specifications by Lenovo.
I have raised num of complaints with Lenovo India Support within the warranty period since from the last 6 Months. Initially Support team said as I am a premium customer, and they will arrange the laptop Battery replacement at my Home itself. But there was no action. I called lot number of times to the customer support team and sent lot of follow up emails to the escalation team, technical team and also to the Lenovo India MD. Later they stopped responding to my calls and emails as well. Also raised the issue from Facebook but there is no proper response.
They have taken the battery report of my laptop and that showed drain out time 1.15 Hrs, though I am not using any applications in my laptop, this battery is getting drain out in just 1.15 Hrs with laptop is kept open without any use of the laptop.

I request the consumer complaint team to please do me the justice getting my amount back from Lenovo / Reliance retail stores.
By going through the Lenovo Complaint forums, I came to know that this Laptop New Model which has been launched last year 2021 is failure model and there was number of complaints against this model for the battery drain out issues. I am pasting below link for the authorities for quick reference.

Check the specification for this model which clearly shows battery backup as 5.9 Hrs / 7 Hrs
https://psref.lenovo.com/syspool/Sys/PDF/Legion/Lenovo_Legion_5_15IMH05/Lenovo_L...⇄

Link to the complaints raised by other customers in Lenovo complaint forum for this model:
https://forums.lenovo.com/t5/Gaming-Laptops/Legion-5-15IMH05-battery-drains-extr...⇄

Attachments:
Lenovo Specification doc (Showing Battery back up as 5.9 Hrs / 7 Hrs)

Regards,
Srinivas