Lenovo — Complaint regarding undelivered product

Address:

Pune, Maharashtra, 411004

I have purchased Lenovo Z51-70 laptop on 22/10/2015 and within your terms I have availed the promotional offer of 1TB Hard Disk .My token no. for the transaction is DWO170964 and registered mail id: [protected]@gmail.com. I have already made the payment of INR 649/- a month ago and its about 2 months and i haven't received any of the update nor can i track my product. This is very disappointing service from lenovo and i haven't expected such sort of inconvenience and nor the mail sent to [protected]@lenovopromo.net for enquiry gives appropriate reply. So can i expect my product be delivered or should i go for some legal actions? Thank you.