1) Bought Lenovo smartphone K900 in Aug 2013.
2) Under warranty (and one week time taken), replaced screen due to some manufacturing defect.
3) Immediately, after that in July, the wireless was not working so the mother board itself was changed with new
IMEI No:[protected]earlier IMEI No:[protected]
4) In August 2014, warranty expired.
5) On Nov 12 phone given to Bangalore service centre (Touch, Double Road, Indiranagar) because phone was not
charging.
6) After waiting for 9 days, I paid Rs. 2, 100 for a new battery and collected phone yesterday.
7) Came home and found that phone again not charging using Lenovo charger. It starts to charge and goes up to
maximum 36% then stops & starts to discharge.
8) Returning phone again to Touch service centre.
9) Who do I turn to next to make my phone work? I need either a replacement with a new phone or I want my
money back.
10) Only other alternate I will have if I don't get both options is to take up the issue with the Consumer Court and
make public the issues I have faced with a Rs. 24, 000 smartphone from Lenovo.
I need someone at the highest level to call me on[protected] for a solution because this is a defective product and I cannot keep running to your service centres all the time as I have a business to run. Was this information helpful? | 
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