Lenovo Customer Service — Refuse to refund the booking amount

Address:Kamrup Metropolitan, Assam, 781009

I ordered one lenovo k5 note touch display on 22 sept 2016 but unfortunately my mobile stolen on 10th oct 2016, when i inform guwahati customer care they refused to refund the amount, and there behaviour was totally worst, specially mr. Raj paul (Service manager) plz slove my prblm as soon as possible...
Thnx nd regards
Manu ranjan das
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