Lenovo — Defect in Phone

Address:

Mumbai City, Maharashtra

I have brought this phone on May 2014 and in 10 months its motherboard has been changed 2 times for the same reason. When we call the call center for a permanent solution to this problem, their reply was to use the phone until another problem occurs and then contact them.We asked them to either Replace the phone if there is defect in it or give us extended warrant or at least give us in writing that they will resolve the problem free of cost after the warranty is finished if the same problem occur. Then to they are replying saying that why are you thinking negative that after the warranty is over the mobile will give the same problem. Kindly help. Name: Sharad Sureka Ph. No.: [protected] Phone Model: Lenovo S660 Purchase Date: 26/05/2014