Lenovo — Display damaged

Address:

HAPPY VILLA MARIYA NAGAR, ERAPPUKUZHI, KUDAPPANAKKUNNU P O, TRIVANDRUM, KERALA , INDIA

I am syamkumar S from Trivandrum, Kerala, India. I am using different Lenovo laptops from 2010 onwards. I have purchased a new ideapad C340 from 2019 January. Unfortunateley my laptop keyboard faced some issues and i informed the matter to customercare and a service person visited and changed the keyboard. but the service person was inexperienced and his lack of experience caused further problems to my laptop. He ruined my display and body of laptop while servising. I have informed the mattedr on the same day itself to the customercare and they told me to send photo of display, according to that i have mailed the photos, but no response received till date. I am on my warranty period so before ending the warranty kindly resolve my issues otherwise i ll be forced to approach consumer court to get this issue resolved.
attaching the photos of defects also.

looking forward for a positive response from your side
Thanks & Regards

Thanks & Regards

Syamkumar S