Address: | Gwalior, Madhya Pradesh, 474001 | Website: | not available |
I am from gwalior, madhya pradesh i have puchasaed a lenevo vibe k5 mobile on 6 october 2016.my mobile display has not been working since 29 may 2017.
i have contacted to service centre of gwalior "Hello enterprises". they kept my mobile and make a service order to change the touch of mobile and told me it will be ok with in 10-15days . i have contacted them after 15 days and they said your part is coming from company.again after few days they said same reply and finally on 28/06/2017 they returned my mobile without repair and replied me their service centre is now exist and they can not any help and advice me to go to other service centre at jayendra ganj, gwalior.i have gone other service centre next day but they said our process is not start right now and said you can register your complaint after starting our process and after that they make service order to demand touch from company and it will take about 20-25 days.
sir this is a long time of not working of my mobile if service center is changed, where is my fault . this should be repaired by old service centre "hello enprises"with in time period.
kindly take necessory action so that my mobile can rectified as soon as possible. Was this information helpful? |
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