[Resolved]  Lenovo — Dissatisfaction in mobile service

Address:

Pune, Maharashtra

I have Lenovo S820 ROW handset,
I am facing problem of blur images, hanging of phone, network problems.I have logged complaints in the authorised service centre of Pune (Fourtech computers).I am very very much dissapointed with the service of the service centre.i had given my ph for repair on 27/09/14 which they assured me of giving back in 7days.I got my phone repaired as per they say on 13/10/14 which when i checked was not repaired still after that I was made to sit for an hour or two then they gave me some what repaired phone which was not actually repaired then i was told that this is only the clarity which i will get not more than that.After checking the same i am still facing the same problem which is not solved yet.they gave me the cell phone unrepaired plus they did not tighten the screws from which PCB is changed n after the screw fell n the portion was opened they are blaming me for physical damage .This is mental harassment as i claim because i live 20kms away from the service centre and i had almost unnecessary visits to the same service centre for almost about 8times.i am very much frustrated totally by Mr. More's response and behaviour with me .He is the manager of this service centre and he blames the company totally for its faulty parts n repairs and doesnt take any responsibilty about it. i am very much concerned about my money invested in this phone but i am not at all getting proper benefits please let me know to whome should i speak to or what shall i do?please give me replacement for my phone or my moneyback i have total of 3 complaits logged to which i am unanswered and dissatisfied