[Resolved]  Lenovo (Diwali Offers) — e-Coupons were promised but never sent

Address:

Haridwar, Uttarakhand

The following are the details of the complaint lodged with Lenovo customer care, against which no action has been taken by them: Ticket ID: XPC[protected] Department: Lenovo Diwali Offer The following was the product purchased: 1)Serial No CB24322739 2)Serial No CS00743757 and the required documents as listed below were sent multiple times, 1) Invoice copy with retailer stamp and signature 2) ID Proof (Pan Card/Aadhaar Card/Voter Id/Driving License/ Any Govt. identity proof) 3) Bar code serial no. Image - Serial no. mentioned on reverse side of the Laptop e-coupons worth Rs 2500/- and Rs 2000/- were to be given for the items listed, the product was registered at the lenovo Diwali offers website as required in Oct last week/ Nov 1st week. But no one responds to this. Also the phone number[protected] given does not work/or is unreachable.. The customer care of lenovo also was contacted several times on phone, they only gave the phone number and did not help otherwise. It has been a fraud promise never to be completed. Pl HELP.