[Resolved]  Lenovo — Fake offer

Address:

Bangalore, Karnataka

Please see the given below mail extracts from series of communication. Lenovo Diwali To Me Nov 2 [protected]@yahoo.com, Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately. Ticket ID: USE[protected] Subject: Redemption Request #CB25352152 Department: Lenovo Diwali Offer Type: Issue Status: New Priority: Normal You can check the status of or reply to this ticket online at: http://offers.kayako.com/Tickets/Ticket/View/USE[protected] Kind regards, Lenovo Offers Support Center: http://offers.kayako.com Me To [protected]@lenovodiwali.com Nov 12 at 10:16 AM May I know the status of this ticket? Thanks, Mahabaleshwaran HS, Bangalore [protected] Me To [protected]@lenovoreg.[protected]@lencare.co.in Nov 12 at 10:14 PM Hi, Could you lease help on this? I am not getting any response for the repeated mails and updating the ticket directly? May I know what is the status of this diwali offer? It is been already 10 days that I have registered this request. The ticket still shows 'unassigned' and nobody contacted on this. Is this the kind of service you are giving to customers? I am really unhappy with this. Hoping to hear from you ASAP. Thanks, Mahabaleshwaran HS, Bangalore [protected] Lencare To [protected]@lenovoreg.com Nov 13 at 3:30 PM Dear Customer, Greetings! From the below email, we understand that, your query is with regards to the free gift vouchers. We would like to inform you that, your email has reached DOA department hence request you to contact relevant department at [protected]@thedostore.com or call[protected]. Thank you for your understanding and cooperation. __________________________________________________________ Thanks & Regards, Lenovo Customer Care, India. Toll Free Number:[protected] *Kindly note that our New E-Mail ID is [protected]@lenovo.com and the current E-Mail ID [protected]@lencare.co.in will be auto deactivated Shortly* Me To [protected]@thedostore.com Nov 14 at 10:36 AM Hi, As per below mail, may I know the status of my redemption request? Thanks, Mahabaleshwaran HS, Bangalore [protected] Me To [protected]@lenovoreg.com Nov 16 at 3:45 PM Hi, I am not getting any response from the given email ID and I am unable to get a connection with the contact number you have provided, it is always busy. Could you please take this matter seriously and arrange a call with me?, unless I will look for further action. It is really bad that I have to wait such a long time and not even get a response for my repeated queries. Thanks,