Lenovo — hanging and restart

Address:600091
Website:Lenovo mobile india , Lenovo customer service, Lenovo customer care

I am using lenovo k5 note
on sep 12th i bought this mobile it was working correctly after an month so software issue then i went to service center to upgrade the software. 10 days its working then the issue was repeating.
Problems
handing while mobile using and then is not switching on
Almost an year went but also the issue repeating.!!?

Frustrated to go to the Lenovo service centre almost an year went but The same word the are repeating by different customer care people
Mail came from [protected]@lenovo.com
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Sep 24, 2017
Updated by saravan33
Almost an year i have visited service centre near adayar, t nagar, anna salai. I am very frustrated to go to service centre because each and every service centre they are telling one issue.
At t nagar service centre they said you have an problem in charge port. Actually i went for an hanging issue they said i[censored] didn't change it at any cost it will blast one day with in a week i went to another service centre (Anna salai customer care ref.) they have updated the software and said the issue will not repeat but the issue came. Then i went to adayar service centre they said there will be an issue on battery and they replaced.

Do u know almost all the parts have been newly changed

Motherboard
Battery
Display
Mic
More time software updated.

3times i have submitted the mobile and job sheet as been send to customer care there is no action as been taken.

Just tell me where your from i will submit the mobile to you. Just you use an week you know actually what the problem i am facing.

Note: 1year gone my mobile didn't blast just convey msg to t nagar branch
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