Lenovo — highly unprofessional service from lenovo

I reached out to lenovo's pune serive center in fc road. The shop timing was till 7 pm but they did not accept my case even at 6 pm.

Next day again i went for repair and now they are saying your phone has scratch so it is out of warranty. The mic of phone is not working and they say it is out of warranty as it has scratch. Now tell me how does a scratch is related to mic not working.
Was this information helpful?
No (0)
Yes (0)
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4391
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information