Lenovo — I did not received replaced laptop after replacement DoA letter

Hello Lenovo,
This side Ashutosh Kumar your customer, i am very unhappy to say that i did not except from your side this kind of delay,

i buyed a gaming 3 laptop serial no : MP237TGT from offline store MSM durgakund on 1 st of August 2022 after using it for a while
next day i came to know the laptop i got is defected so on 3rd of August 2022 i gave it to store they said it will be replaced within 10 days, after these days the store employee didn't entertain me they keeps on saying its not in their hand they said come after 2 days it will be given to you
But it's been more than 31 days since I did not receive the DAO Letter.

i was a regular customer of yours but this delay makes me in mental harassment my money and time both are invested in it,

Please Sir/Mam
kindly release my DAO letter revert DAO letter to me at [protected]@gmail.com

I hope you will work on it soon ...

regards
Ashutosh kumar
My product serial number: MP237TGT