Lenovo — Ideapad 3 core i5

Hello folks

to cancel me because I did not answer on a Sunday morning is crazy!
I asked them to return a call but nothing, I was on the phone for well over 1.5 hrs to file this complaint. Why was a direct phone number left?

I believe that the hard drive is about to give up...continual problems of shutting down

also, because of where i live and low cell service we need to be contacted by email, and a direct phone number and time to call back

thanks
henry immanuel

Henry Immanuel
To:
Lenovo PCSD Services

Sun, Jan 16 at 12:22 PM

Please call now. This is Sunday.

Henry

Sent from my iPhone

On Jan 16, 2022, at 11:23 AM, Lenovo PCSD Services wrote:


Dear Henry Immanuel,

Thank you for choosing a Lenovo Personal Computer. You recently contacted Lenovo support w/ Service Request Number ([protected]).

We have tried reaching out to you today however it seems that you are busy.

Please expect another callback from us within 24 hours or try the following troubleshooting guides to resolve your issue while waiting for our next callback. (provide quick links if available)

Sincerely,
Lenovo Warranty Support and Service Team

© 2019 Lenovo. All Rights Reserved.

+++++++++++++++++++++++++++++++++++++++++++++++++++
.

email 2

Lenovo PCSD Services
To:
Henry Immanuel

Sun, Jan 16 at 12:03 PM

Dear Henry Immanuel,

Thank you for choosing a Lenovo Personal Computer. You recently contacted Lenovo support w/ Service Request Number ([protected]).

We have tried reaching out to you twice today however it seems that you are busy.

Kindly reach out to our online support teams in case you still need further assistance or try the following troubleshooting guides to resolve your issue. (provide quick links if available)

You may contact us thru our chat and email channels via https://pcsupport.lenovo.com/us/en/contactus

Contactus
Lenovo PC Support Home – learn about your PC device, troubleshoot, check warranty, order or repair status, upgrade software or contact us
pcsupport.lenovo.com
. We will now close your case.

Sincerely,
Lenovo Warranty Support and Service Team