Lenovo — ideapad s340

This model of lenovo is coming with faulty webcam. I thought it is my problem but a lot of people are facing the same issue with the webcam of lenovo ideapad s340. I ask lenovo to recall all the products of this model and give fresh and defect free laptop.
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I have been facing the same issue since past 4 months. The tech team is just pasting a 3M tape over the camera but not fixing it. The problem is being faced with many other customers as well for the IdeaPad S340 model and the company should just own up for the faulty model and provide a replacement.

My complain ticket numbers: [protected] (active)
[protected], [protected], [protected] (closed without the issue being solved)
I have been facing the same issue since past 4 months and there seems to be no resolution to it from the tech team. Service numbers: [protected], [protected], [protected], [protected]

So many people are facing the same problem with the model IdeaPad S340, Lenovo should just own up and replace the laptops.

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