Lenovo — Key problems

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On 14/05/2016 & 15/05/2016 i have sent many e-mail to all concern and on 16/05/2016 i have received two phone call from [protected] & [protected] in which i was told that another engineer will come to my house for replacing my mother board. Nothing found any engineer on 20.05.2016 i sent another email to your concern email id and then received a email from [protected]@lenovo.com with a free suggestion that “as per discussed over phone, we have concluded that there is no issue in your laptop” i. E. My so: [protected] has been closed. How? Is it possible without resolve my problem or any intimation? I can’t believe it. Then after my repeat email i received another phone call from [protected] and a email from [protected]@lenovo.com with a new - so [protected] service request - [protected] / [protected] also advised me another engineer will come to my house with a mother board.
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