Lenovo — Laptop not turning ON

Address:

L band radar Unit, Airports Authority of india,

I Have purchased a Lenovo Laptop from GCN Pvt. Ltd. on 22.08.2019 .
when i tried to start it on 8/7/2020 it did not started.
i made official complaint via the vendor who has sold me the laptop i.e GCN Pvt.Ltd. via telephone and email dated 8.7.2020. mentioning the details of laptop.
Model name 81HQ(Lenovo V130-14IKB)
mfg date 18.06.12
S/N: MP1EXN7E
MTM : 81HQ00EVIH
Notebook computer
MO: MPNXB861304K

The vendor ha said that the has filed a complaint with lenovo.
A representative from lenovo has come to inspect the laptop and told that the hard disk drive is faulty and needs replacement.
His conatct number is [protected].
His inspection was done a month back, and the hard disk is still not received by him. He is now not even lifting phone.
The complaint is still pending.
Kindly resolve ASAP
Regards
Ashwini Kumar
[protected]