Lenovo — Laptop screen

Address:

chandigarh

My name is Shammi Sharma. I PURCHASE Lenono's laptop on October 26, 2019, I had taken 3 year insurance as well. But my laptop screen is damaged. The bag that was found with the laptop. The laptop fell from that which broke the laptop screen. These things should be covered in insurance. The bag also belonged to your Lenovo company. I had packed the laptop properly. But the laptop screen is broken due to the break of the bag. I called your insurance company. He refused. Claim me