Lenovo — Laptop SN MP1QLY6T

Address:

Ejipura, Bangalore

With respect to my IDEA Laptop SN MP1QLY6T,
Within 2 months of purchasing the laptop, I started facing issues with my camera. I raised a request to Lenovo customer care. Engineer visited my place and repaired the camera and it started working.
But again the camera started creating issues and again I requested Lenovo for replacement of the camera. But the engineer did not replace the camera and mishandled the laptop and destroyed the front and bottom bezel.
Again I requested Lenovo but the company replaced the front bezel and camera was still creating issues and the bottom bezel is still not in shape.
Now I am continuously following up with customer care daily and not getting any responses.
I have a business and have lots of video calls to attend. My business is getting impacted.
Also, I manage a team of 20 employees for which I wanted to order Lenovo laptops but for sure now I am not going to do so with the experience I have faced with lenovo.

Regards,
Vishal Jain+[protected]