Lenovo — Laptop-support

We purchased a laptop a few months back. We have raised the support case for the wifi adapter issues (SR: [protected]) in November. It's almost three months still the issue is not resolved, the support executives have visited our place for 3 times but still, the issue exists and they are not capable to fix the issue. We have escalated this issue, but we haven't received a single response from the Lenovo escalation team.

Please note we have purchased the laptop with pro support.