Lenovo — Laptop Under international warranty not being repaired in India

Address:Bharuch, Gujarat

Bought a laptop from USA (covered under international warranty). After 4- months, the speaker stopped working. Lenovo India says we cannot do anything regarding repair of this model. Lenovo USA says that Lenovo India will repair or else you have to bring laptop back to USA. No resolution has been achieved even after 4 months of follow up. I have all the email exchanged between me and Lenovo. The laptop is under international warranty for 2 months more and I feel that is the reason they are delaying it.
+1 photos
Was this information helpful?
No (1)
Yes (1)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4391
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information