Lenovo — Laptop working very slow from 1st day

Team Lenovo,

Would like to inform you’ll that I had purchased a laptop of Lenovo 81WE0081IN-13/10GN/4/1/MSO (PF2MRD68) in the month of April[protected] and since day one we are facing issues like it takes forever to start, it takes almost 20 off mins to start, even after double click it takes almost 30 to 45 seconds to open a page or any click.
Had done a verbal complaint many a times and the technicians the call back and ask us to do the needful over the phone which is not helping us at all.

It’s hardly been 4 months that we have brought a loptop on my brothers Recommendation as they said it is one of the best and they also use one. It’s giving me immense hurt that I have made a wrong decision by purchasing One. Please look into the matter or get it replaced as I am not at all happy and shall not recommend it to other if not replaced or the problem is not sorted at the earliest.

Enclosed with the purchased Bill along with this mail.

Best Regards
Pradeep Ohri.
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