Lenovo — LCD Not replacing under warrany, no solution yet

Address:

Gautam Buddh Nagar, Uttar Pradesh

Let me introduce myself first. I am Praveen and owing Lenovo Z50-70 from last six months. I some how had problem in my LED so I visited Lenovo service center sector 12, O-91 Noida on 2nd july. After a long waiting time my LED got replaced on 27th july 2015. I just it for a day and I noticed It has a serious issue. A big line of dead pixels appears sometimes. I immediately visited service center to the very next day (29th July 2015). The service center diagnosed the issue and told me your led will be replaced again and said please come after 15 day to us. I asked them the reason why 15 days and note my complain now. They said that we wont be paid from Lenovo for this right now. Please come to me after 15 day I'll raise a fresh SO for you as you precious SO is closed. The concerned person who told me all this was Dilshad. Please look at the issue and contact service center accordingly. You customers are facing problems because of such kind of services. If you want to confirm this check customers entry registers of service center. I have all receipts and screenshots with me. I called service center yesterday and they said Sir please come on 13th I will take a photo of your issue and raise a new SO. I am attaching a photo of dead pixels line, so that you get an idea of the situation. I hope you will be responsible for solving this issue. If I did'nt receive a positive reply from your end, I'll be posting every single details to all pubic forums and social networking websites. After that I got a call from lenovo that your LED will be replaced at home. But still no action taken and status of complaint is closed. SO Number for first time [protected] SO Number for second time is [protected] I would simply appreciate and solve this issue at earliest. Its already almost 2 months and no action is taken yet.