Lenovo — Lenovo a526

Address:

560075

My phone LENOVO A526 is in the service centre in bangalore for about a month now. I had given it to repair as my phone was showing only lenovo logo and stuck on to that screen. The date of submission was on march 14th, 2016. Initially they told the pcb was having problem. The servie centre never picks the call and we have to personally go to the service centre to know about the status. The floor manager gave his number and we used to enquire through him. The pcb to reach bangalore from delhi took around 3 weeks( lenovo still doesnt know the developments our country has acheived in transportation field). Nevertheless, with much anger, I went to the service centre on April, 1st .they told me to wait for 10 minutes as they were fixing the pcb. After half an hour, i popped my head into their working station and then the terchnician said the speaker is not working while they were fixing the pcb. Told me to wait or come later. I said i will rather wait and waited for another one hour with no response from their side. Again i entered inside and asked why so delay and they gave me some other excuse. He told within two days he will fix and call me. They have ruined my mobile. There is no point waiting and i want a replacement from Lenovo. How can the service companies be so imcompetent and careless. They have no value for the time of the consumers. My imei no is [protected].The service centre is HCL bangalore.