Lenovo — Lenovo A6000 crashing

Address:

560037

I bought the Lenovo A6000 SMARTPHONE in April this year. The phone keeps on crashing once or twice daily. I have been to the Lenovo service center 4-5 times to get the issue resolved. But even after 4-5 visits to the service center I still face the same issue and although they claim every time that the issue has been resolved. They have tried installing fresh software to the device but the issue still persists which leads me to believe that it is a hardware issue. The service for the phone has been pathetic and I request you to look into this issue and either provide me a refund or a new device. I am done visiting service centers.