Lenovo — Lenovo A6000 shot motherboard complaint

Address:	Ernakulam, Kerala, 683101
Website:	www.consumercomplaints.in

One month before i have purchase a lenovo A 6000 shot model and now the flash is not working properly.On enquiry with the service centre people they said that it was because of mother board complaint and the same need to be replaced. But I have to keep the mobile with the service centre till the time mother board is available with them since the replacement is made under warranty period.I requested the service people to arrange motherboard and to call me once the same is available with them so that I can get the motherboard replaced within two three days.but they are not accepting this saying that the company will not allow them to do so.I am working in banking sector and i cannot keep my phone with them for a indefinite period of time and i have no other smartphone available with me.kindly look into the matter and do the needful.