Lenovo — Lenovo borivili service center fraud people

Address:	Mumbai City, Maharashtra, 400068
Website:	Lenovo

I had network issues with my lenovo vibe x2. The sim card was not detecting in my device. So I called the Lenovo customer care they told me to go to Lenovo service center. I went to Lenovo service center in Borivali which is known as cellular world it's service center for Lenovo. I filled the form and waited for my phone to get checked by the technician/engineer. I waited for more than 3 hrs and I kept on asking whether my phone is checked but those females who sit at the desk to sort out the problem were rude and said that we will take your name once it is done. Then I approached an another person he went to check with the technician whether my phone was done with the checking but the technician didn't even check my phone and said that he forgot. They kept me waiting for 4hrs for nothing then after that he didn't even check and said that they will change the motherboard and it will cost me Rs.8500. I was shocked.First of all it is lenovo company's fault for creating a defective piece and top of it your service center people don't even touch the phone and charge you a lot. It's cheating and fraud. Why would one pay Re 8500 for this, one will buy a new phone. I made a mistake of buying lenovo vibe x2 and k3 note. Never I will buy any product from lenovo or will recommend them.