Lenovo — Lenovo BTC Offer

My ticket no: BTC31932 As per the criteria i should receive a 1 TB HD within 21 working days of payment received. On 23rd June, i got a mail that they have successfully received the amount of Rs 499/- for the offer. Till now there is no confirmation/status regarding the dispatch of my offer. The customer care people for Lenovo BTC Offer department are very harsh on there talking, they are not in a mood to talk to customer. Most of the times they are disconnecting the conversation in the middle. i have given number of mails, and they are not replying to the same also.

very bad customer care responsee

very bad customer care response

I am facing the same issue. I have sent the email regarding BTC offre but i did not received reply from them.
Also, customer care service is worse that i have ever faced. They have provided only two numbers to contact and those numbers are always busy.
Request Lenovo to improve customer care services if they really care there customers.

My ticket no: BTC65929 As per the criteria i should receive a 1 TB HD within 21 working days of payment received. On 4th Sept, i got a mail that they have successfully received the amount of Rs 499/- for the offer. Till now there is no confirmation/status regarding the dispatch of my offer. I send a mail yesterday to [protected]@lenovopromo.net but reply from them. An executive of Lenovo BTC Offer department have received my call today but i wrongly called at their Bangalore center, he suggests me to call at given kolkata's no.. But Kolkata center not received my call, though today is Saturday, so, ok. I will call them again on Monday. Lets see.

Raj Dutta
Kolkata