Lenovo — Lenovo btc offer didn't get my offer parcel and money

Address:411028
Website:www.lenovopromo.net

I have applied for the lenovo btc offer on lenovopromo.Net in month of 17august. 2015. I have paid rs. 2000 for extended waranty of laptop g50 - 80 and external hdd. It is combo offer. They said it will deliver within 21 days now its about 2 months. But i didn't get my money or my parcel. If i have called customer service they said parcel is dispatched already you will get it in 2 days. Everyday they are fooling me.
But i have decided to complaint here.
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