Lenovo — Lenovo cheated me

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hello Sir/ Madam I bought a Lenovo handset S660 on[protected] for Rs 9000, which is a dual sim phone. I usually use 1 sim. Recently I noticed that the second sim slot( which I was not using earlier) had a manufacturing defect and a pin of sim slot was broken. I realized this when I thought of inserting the second sim in the phone. Also, recently the battery was behaving very unusually and 100% battery drains within 45 mins or so. Regarding this, I went to the Lenovo service station at F-1, noida sector 8. They declared my phones warranty to be void. I feel cheated. Please bring justice to me. I thought Lenovo was a big brand and it has value. But unfortunately it doesn't seem to be the case. I trusted your brand name and things like these only create a bad image. After sales service is every business's backbone, but the way you have treated me definitely shows you don not take it seriously. First, you gave me a faulty device, and now you say the warranty of the mobile phone is not valid because it was manufactured with fault. I feel like I did the biggest mistake of my life to trust Lenovo. I'm attaching the Job sheet of my phone created at the Lenovo service station and the bill memo. Please replace my device and stop cheating your customers Gautam Singh