Lenovo — lenovo defective laptop not give doa

Address:

520015

I bought a new lenovo 330s 14" laptop 38000 /- rs on[protected] in vijayawada andhra pradesh. After i open this lapotp not a power on i try to connect the charger and click the power button not power on after 1 hour it's started the charging after 2 hours i remove the charger and i use the laptop after 30 to 40 min it's showing power low indication after i connected the charger it's taken 3 hour for power charging and i remove the charger and used that it's showing time 30 min. Some time 1.45 h and i took a screen shot and i sent a mail to service people with in 2 days after day they raised service order.[protected] after two days visited enginner to the site and checked one hour after checking told the product is fine. But iam used nearly 6 days but he checked 1 hour and not provide service report after checking. I fight for this product nearly from 10 day but stil telling product is fine. But i am using and facing this issue still now this is not a small value and i am taken this is laptop in finance but they provide defective product. I felt lenovo service very bad. So much struggled the customer. I want unit replacement. What should i do. Please suggest me.

After few days i handover the latop in service center in vijaywada. Service center people so. [protected] closed why closed and reject doa. From starting day i told 1. Battery issue. 2. Os verstion not updated 3. Not getting charging fast. I sent videos and image of related then why reject doa. Service people told when i handovered the laptop it's getting 3 hour power back. Why should i accept 3 hours power back up in standby mode. I want doa. I searched in lenovo site for this modal battery upto 6 hour. But i get 3 hours. How to use this. And mainly no one responing to this issue. Your service very badddddd.

I have all profs for conform defective laptop