[Resolved]  Lenovo — Lenovo Diwali Offer Power Bank

Address:

Mumbai City, Maharashtra

Hi, The reason why I am writing this complaint is.. I had purchased a Lenovo G50-70 Laptop for Diwali and at the time of purchase there was an offer wherein I was supposed to get an extended warranty and a power bank free after paying 1099 which I did. The extended warranty got updated in 2 month wherein it was supposed to be updated in a month which was fine I waited. Now I have still not received my Power Bank wherein it was supposed to be delivered in 14 days of my payment. Now it’s been the 3rd month that i am waiting for it. Many times I have called the contact centre they give me a number to call ([protected]) and whenever I call this number all they say is that it is not in stock and they give me certain date to call back and when I call back at that given date I again get the same response that it’s still not in stock. I have emailed a several times ([protected]@lenovopromo.net) but the company is so unworthy and unprofessional to reply back to my emails or least bothered to keep me updated about the delay. The ticket Number for the offer is 21984. Please look in to the issue as the company is just fooling the customers.