Lenovo — Lenovo G580 laptop motherboard

Address:

Bangalore, Karnataka

I have purchased lenovo G580 laptop on oct 2013. LAPTOP Serial Number:WB09228319 My laptop stop working from last 1 week suddenly.I have taken this to service center authorized as well private. The response from them was motherboard chipset problem need to replace new motherboard. I have taken back my old motherboard and replaced new mother board with private vendor .since Hitech computers(Authorized) doesn't have new motherboard. But i dont root cause for chip set level motherboard issue. The quality of lenovo motherboard is not good. I have taken this laptop just 15 months back. Not even completed 2 years and got motherboard issue. I very much disappointed for this. People trust on lenovo and purchase costly laptop. If i compare my lenovo laptop with HP and Dell. My rating for lenovo will be 2 (out of 5). The service of lenovo at authorized service center is very bad. I guess duplicate motherboard was installed in my laptop during purchase. It is huge loss for me. As i spend Rs 8500 /= for new motherboard. Request you to investigate root cause of this and provide compensation for the same. Regards Bhargav cell:[protected]