Lenovo — Lenovo Ideapad Slim 3

There was some issue with my hard drive in a 3-month old Lenovo laptop which got replaced by Lenovo Centre during an on-site support. The agent asked me to go to a local shop to get a new operating system. I paid for the OS but there were still issues with the OS and the laptop. The agents on call and the OS shopkeeper kept putting the blame on each other wasting my more than one week time. At last, when I had to visited a Lenovo Centre in a nearby town, they told me the replaced hard drive was defective. I paid for a new OS again there. This also required me to take two half-day leaves from my work. Why do I pay for the OS twice for the Lenovo Care Centre mistake? Also, I would like to be compensated for my lost time due to all this.

Service number for hard drive replacement request: [protected]
Reference number for the final call:[protected]