Lenovo — Lenovo K3 Note/Phone is not yet repaired even after 25 days

Address:	Surat, Gujarat, 395006
Website:	www.lenovo.com

- date of the incident 28/05/2016
- Phone is given for repair in service center located in Laxmi enclave Surat on date 28/05/2016.

They told me that motherboard needs to be changed so it will take 15 days maximum. After 15 days they told me that motherboard is changed but volume keys are not working with new motherboard. They told me that it will get done within two days. Again I went there after two days and they told me that volume keys are not available so it will take 7 more days. And now after 7 days the issue is still the same. Don't know what is going on here.

This is disgusting. If you can not repair the mobile within given amount of time, why are you guys giving such dates.

I need immediate solution for this and otherwise I will complain about this in Consumer court.

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