Lenovo — lenovo laptop btc offer

Address:	603203
Website:	www3.lenovo.com www3.lenovo.com/in/en

I purchased a lenovo laptop y5070 on 7th of august 2015 from challenger computer chennai.

Their was an ongoing offer btc that was available on purchase of lenovo product.

I registered for extended warranty on 11th of august and received a mail from btc lenovo regarding registration.

On 21st august i received a mail from btclenevo stating that on the bill dealer seal is missing.

So i contacted my dealer to issue me a new bill with everything.

Then after getting new bill i sent it to btc lenovo but this time i received a mail from lenovo on 29th august that time line is crossed.

This is not acceptable to me as i have done my part of work and i request either lenovo or btclenovo to provide me assistance with this issue asap.

I'm sending all the documents and mails received from lenovo as per date.
Thank you

Aniruddh kumar saxena
[protected]
Connect with me very soon as i need serious attention on this issue.

Mail 1 received on 11th august 2015 from

Dear aniruddh,
Thank you for registering for lenovo btc offer.

Your ticket number is btc62357. Please use the same for any communication with us.

Look out for e-mail alert from us within 7 working days on the status of your registration validation as per terms and conditions accepted by you during your registration. Please note that if your registration is valid, then from the day your registration is validated, offer benefit will be extended to you within 30 days.

If you have not uploaded invoice scan copy during registration then you may either email them to [protected]@lenovopromo.net or courier them to the following address within 14 days from the date of registration.

Lenovo program manager
Kestone ims pvt ltd
C/o lenovo btc offer
12/1, palace cross road,
Bangalore - 560020
Phone: +[protected] / +[protected]
Please always mention your ticket number in all your communications with us.

Kindly submit the required documents within the timeline failing which your registration will be invalid.

For any queries or information, please call us on toll free:[protected] or email us at [protected]@lenovopromo.net with your ticket number.

Enjoy your new lenovo machine!

Warm regards,

Lenovo btc team.

2 mail received on 21st august from btc

Dear aniruddh kumar saxena,

Thank you for registering.

Gentle reminder!

We appreciate your taking the time to submit the documents on our website. However, we regret to inform you that following of your documents is not yet visible on the website:

Reason: dealer seal missing

Kindly submit your revised document via email to [protected]@lenovopromo.net or by courier to the below mentioned address:

Lenovo program manager
Kestone ims pvt ltd.
C/o lenovo btc offer
12/1, palace cross road,
Bangalore – 560020
Phone: +[protected] / +[protected].

Your documents should reach us within 22nd august 2015 end of the day.

Please mention your ticket number on the envelope / e-mail while sending the documents.

Please note: the lenovo warranty offer is not applicable if the machine integration is out of india.

If you have already couriered the document/s then kindly send a scanned copy of your documents to our helpline id or please contact us on[protected] or 080–32467455. You can also e-mail us at [protected]@lenovopromo.net for any other assistance.

Hurry! Don’t miss out on the offer.

Thanks and regards,

Lenovo btc team.

3 mail received on 29th august after submitting everything as said.

Dear aniruddh kumar saxena,

Thank you for registering!

We appreciate you taking the time to submit the documents on our website. However, we regret to inform you that lenovo btc offer is not applicable to your machine as you have not submitted the required documents within the valid timeline.

Reason: dealer seal missing.

Registered ticket : btc62357
Machine serial : cb36100214

If you are interested to avail the offer kindly re – register on www.lenovopromo.net.

Please note: the offer period starts from 11th may to 16th august 2015.
We hope to reconnect with you in future.
Thanks and regards,

Lenovo btc team.