Lenovo — Lenovo Laptop Replacement | |
I had purchased one Lenovo Laptop from M/s Absolute IT Solution Pvt. Ltd. Panvel on 4th May 2014, Model No- S Series S 510P 59411351, Serial no. WB14315060. In my Laptop White dot is appearing. This happens very frequently and the current complaint is pending for more than 5 months.
Initially Wi-Fi Card and Panel (white dot in Panel was observed)changed and Problem was solved,
After 2-3 Month same problem re-occurred, again call was logged and mother board and panel was replaced this time .Again after 2 month White Dot Occurred in Panel. complaint was logged the complaint after 4 months the panel was changed, but replaced panel was found defective (Blu dot show), This Complaint pending for Last More than 5 Months
I have incurred a loss of more than 1 lac due to this and I had to go thru mental agony.
There is no response from the customer care centre. Please help resolution of this compliant immediately by replacing the laptop with a new one and compensation of Rs. 50000/= else I will be forced to approach legal people for compensation
Rupesh Gawand
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