Lenovo — Lenovo Laptop service | |||||
Start Date of Incident : March-12th 2016 Briefly about the issues faced. 1) Camera defect 2) Key board manufacturing defect 3) Adapter issues 4) Worst service 5) Worst service in customer care center 6) Mother board issue 7)Damage on the laptop( This one i am not sure from which end it was happened, but today got confirmed what ever i have raised a complaint it was the damage from their end. 8)Irresponsible answers from Engineers and false information provided. As an employee it is mandatory for me to work personally, and i would like to start business and contacted with different clients, motivated people for development work. because of this laptop faced loss of total business, time, health, got in proper services, they hided complete information, completely false statements provided by Lenovo engineer. Because of their negligence support i lost my confidence and lost business opportunity, and they damaged my laptop with negligence, and irresponsible support make me cry and they made me in panic state. I am looking for justice more than the physical damage what they have done, they mentally tortured me like any thing. Even i have submitted all my evidences to the Lenovo south India head(harsha vardan), even they are saying sorry for the issues happen and they are accepting miss from their end. Kindly do the needful regarding same. And it should not happen to any other in future. Even because of my innocence, i have done a mistake and only they are saying that you only accepted it. i am ready to prove their negligence support. kindly do the needful, regarding this. I am unable to add the records here because these are audio files, and i can submit all the evidences. Thanks and Best regards, Chaitanya. Was this information helpful? | |||||
Lenovo customer support has been notified about the posted complaint. | |||||
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