Lenovo — Lenovo P780 Network Issue.

Address:Nagpur, Maharashtra

Mobile Division Subject:- Mother Board of Lenovo Mobile P-780 got defected on 15th of dec’14, need assistance. Dear Sir/ Madam, I purchased Lenovo P-780 (IMEI1 No:[protected].) Few months back With very much of excitement and reading lots of reviews. Now I was getting the network problem issue with this mobile, when I walked to the service center of Lenovo on 15th of December, they said it is a mother board problem and it got defected and needs to be replaced and will take around 10 working days to fix the same. I have raised a complaint with ID Number (SRIN[protected] and Now I am without mobile for more than 10 days. This is totally harassment/ punishment for the person whose 80 percent of work dependent on it and you are losing your business and clients which are important for you. I think you are not bothering about customer satisfaction. I have also sent the complaint on the email address "[protected]@lenovo.com", which is still not addressed by any body. Let me know the exact date for resolving this issue. Regards, jinesh N V Mob-[protected]
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Dear Sir,
I am having the very same problem and the company is making fool from december 2014 and now I am very much frustrated. i am having two other lenovo phones in my family with the same problem. We all are going to sue them in court for selling defaulty mobiles and even after repairing the problem exist. We have contacted to so may persons having same problem and they are joining us If you still have the same problem u can join us to drag these in court. They should be punished for this. You can send me your bill details on my mail id- [protected]@hotmail.com and other details.

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