[Resolved]  Lenovo — Lenovo smart phone submitted at service centre which is yet not received

Address:Cuttack, Odisha, 753014
Website:www.consumercomplaints.in

I had purchased Lenovo P1 M40 mobile phone on dated 18.02.2016. It has working smoothly good but from december end touch screen problem raised. Before the warranty period expired I had submitted in service center cuttack on dated 27.01.2017. After submission I have never get a single call from them. When I asked they have only one answer when repaired we will inform you. I have regular follow up this matter and after one and half month they told me to submit the accessory box for replacement because that phone not to be repaired any more. So I have again submit the accessories with box on dated 22.03.17 and again same reply that when phone will come We inform you.This matter is carry on above two months please resolve it at the earliest. Now a days with out smart phone is a punishment and how long it will be taken time please look into.
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Apr 8, 2017
Complaint marked as Resolved 
Mail: [email protected] Mob: 7978748849
Lenovo customer support has been notified about the posted complaint.
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