Lenovo — Lenovo vibe k4 note/ motherboard corrupted with in month

Bunty Rana

from Bengaluru, Karnataka

Address:

160071

I ordered a Lenovo Vibe K4 note and delivered on 9 Feb'16 but before a month completion the montherboard cruppted of this set as on 6 Mar'16. I am suffering alot dute to pathetic service of your lenovo care center. I visited lenovo care service center as on 7 Mar'16 then your employee comitted to return the set after 10 days but still i am following up with your team and they are still not given me any date of return of my phone.
Amazone required DOA for replacement of the set from lenovo care but your team refused to provide this also. If you can give the repair set and if again this problem will happen then who is responsible for my suffering.

NEED IMMEDIATE ACTION OR REPLY.

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Comments

Akshay Chachare

from Mumbai, Maharashtra

I bought my lenovo k4 note 3 month ago,
on 8th sept. 16 my battery will drain then I connect the charger,
after some time I will try to switch on the phone but it will not started
I was tried for full one day but it doesn't get response.
So I go to the customer care centre but it refuse it, reason is "your battery and motherboard connection is brake so we can't repair this type of the work." Then I told them to replace or repair it, he says motherboard cant be covered under warranty. . ????????????
what's that the main component is not covered under warranty then what will be covered😂😂😂😂...
Very poor engineers can be handled by this bad company. ...
"can't repair it"
I want reply as earlier as possible...
I am very harassed. ...
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