Lenovo — Lenovo vibe shot service | |||||
My complain is regarding the customer care providers of lenovo, and specifically to anika enterprises in jabalpur. The customer service they provide is extremely slow and they dont respond to phone calls. The anika enterprises has taken about 4-5 company service centres with only one contact number. The contact number whenever dialed goes endlessly busy busy and busy. If luck is on your side it may just be answered, if you ask status about your mobile repair they give an absurd excuse saying there wasnt any electricity backup since morning, we shall call you back with the update. And they never call you. I had submitted my mobile phone on 25th march 2017 and till date it is with them. They havent repaired it. The validity was to expire on 14th may 2017, its almost going to be 2 months.. Now even if they repair and give and had i have any problem the warranty period has been obselete. I will have to pay extra. Was this information helpful? | |||||
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